Jane says her iPhone 8 gives her a NO SIM warning every few days and she has to take out the SIM and put it back in. But then it'll do it a few days later. Leo says that chances are the SIM is warped and doesn't sit flat in the slot. But the good news is she can request a new SIM from the carrier. Just ask them.
Tom's iPhone 5S died, and he bought a new iPhone 8. But he's not having luck with the 3D touch option. It just doesn't respond. And at other times, it seems overly sensitive. What is going on? Rich says that since the phone is still under warranty, it'll be worth going to the Apple Store and have the digitizer tested. If you don't have one nearby, Best Buy is now an authorized iPhone service center. A reboot of the phone will also help.
Joe is frustrated with replacement iPhones because they keep failing with the dreaded touch screen disease. So he bought a brand new one for navigating his DJI drone. How does it restore the old apps? Leo says it doesn't. It always goes out and gets the newer version. If he prefers the older version, he may be out of luck. But he doesn't want a SIM card for it. Leo says to use his own SIM card to activate the phone. Then pop it back out and it should stay activated.
Joshua has a love-hate relationship with his new iPhone. It's freezing up a lot. iOS11 also has a glitchy screen, too. Leo suspects that it's a Lemon and since it's within about 3 weeks, he should be able to get a new one. Leo says there's some good features in it and if he brings it back to the store, they should be able to swap it out. It's definitely a lemon. That's all behavior that isn't normal. Battery life isn't as good as the iPhone 7, but not as bad as Joshua is complaining about.
Leo got the iPhone 8 and says that if you have the iPhone 6S, you're really not missing all that much. Yes, it's faster, but not that much faster. It's like having a Ferrari, but you can't open it up. It's a fast phone, but not worth $1,000. Leo also says that according to sales figures, the iPhone 8 isn't really selling as well as the previous model. Are people waiting for the iPhone X on October 27th?
Leo says that he's like many Apple fans, trying to decide on whether to buy the iPhone X, the iPhone 8, or just wait. Leo says that he bought them because he wants to review them. Leo also says that most people are calling the iPhone X the "ex," not the 10. Leo says that you won't be able to get the iPhone X until probably next year due to parts shortages for the FaceID feature. So should you wait or buy the 8? There's no real rush to get the new iPhone. It's easy to skip a generation or two, and that way, when you get a new phone, you can experience an exponential bump in performance.
Howard has an iPhone 7 and is thinking of getting an iPhone 8. Rich says he should save his money. The battery life won't be any better. The A11 processor is faster, however, so if not having that is a deal-breaker, then get the iPhone 8. If not, the next spec is the camera. Is it better? Yes, but not $800 better. Then there's the resale value of his old phone, which will be cut in half. So he's still going to have to spend at least $300-$400 to upgrade. The iPhone 8 does have wireless charging, but Rich says it's too new.
Armondo has an iPhone 6 Plus. He's ready to upgrade but he's unsure if he should go for the iPhone 8 or wait a month for the iPhone X. Rich says that Armondo should save the money and go with the iPhone 8. He doesn't need the top of the line right now because it's a first model, and he'll be just as happy with the iPhone 8.
Paul got a great deal on the iPhone 7, but now that the iPhone 8 is out, he's wondering if he should take it back and get the iPhone 8. Rich says that the iPhone 7 is a year old, and he'll only spend another $100 to get the iPhone 8. It'll be faster, have a better camera, and double the storage. It's definitely worth paying the extra money, and since he's within his two week return period, he should go for it. But Paul may also have to pay a restocking fee. So it's best to ask about that. He won't want to pay $50 for that mistake.
Apple released the iPhone 8 and iPhone 8 Plus this week. Rich says that while a decade ago there were lines around the block, this time around, there was nobody waiting to get one. That's not because the iPhone falls flat, however. Quite the opposite. It's because most people are ordering their iPhone 8 online. It could also be that people are waiting for the iPhone X, though he believes the iPhone 8 may be a better phone.