Dave's Windows 10 upgrade failed and he had to revert back to Windows 7. It's ten years old and he can't sync his data from his tablet. Leo says it may not be modern enough to recognize the iPad. He'll need iTunes and it probably wants a more recent OS to run that. Windows 7 should be modern enough, though. Dave should back up his data, wipe the drive and reinstall Windows. Then update it, and try again. When he gets iTunes installed again, it should be able to sync. The benefit of reinstalling Windows is that it'll run faster.
Fred is vision impaired and wants to know what devices would be good for him to suggest to others who have the same condition. He uses Siri on the iPhone and iPad. Are there others he can recommend?
Neil is trying to find an app that will do timelines that he saw in a product image for the iPad on Apple's website. Leo says that OmniGroup's OmniPlan is the king of project management. MikeMan says that PIXXA is best. ScooterX says that people want to know what that featured app was on Apple's site, but so far, it's unknown.
Ted's dad is going to be in the hospital for a month and he wants to know how he can watch TV from his TiVo at home. Leo says he can use TiVo online and watch it from a tablet where he is. TiVo could play on an Apple TV, but it would have to be AirPlayed from an iPad.
Greg's granddaughter likes to draw. What can he get her that will work? Leo says that an iPad Pro with the Apple Pencil is fantastic and she could do real artwork with it. There are great apps that she can use on it. There are two sizes, 10.5" and 12.9". It's the closest thing to actually drawing on paper she'll find, especially in that price range. ProCreate is the ideal app for art and drawing.
Mary is a Luddite who hates the obsession with technology. She feels that she's being forced down the road of technology and she'd rather not, especially since she's been hacked twice in the last six weeks. Leo says that for what Mary uses a computer for, she doesn't need Windows at all. Mary would be better off with a Chromebook. It's far simpler and not hackable. It's a very simple and highly secure operating system that she can just directly connect via ethernet, and when she turns it on, it will go straight to the web browser.
Greg has a Mavic Pro Drone and he wants a new tablet to pair with the controller for a larger screen. Leo says that the Mavic is a very nice quadcopter with a nice camera in it. Leo says the iPad Mini is a good one, but the standard iPad would also be good, and larger. He should look to spend between $300 and $400 for it. Sadly, Samsung has stopped upgrading the software for their Galaxy Tab line, so that really won't be a good idea.
Jack is having issues with his iPad internet connection dropping out with streaming video. Leo says that his tablet may be older than his phone, so his phone is just getting a better, faster stream. Although it's working perfectly well for everything else, it may be time to get a new iPad for streaming. One thing he can try before he gets a new one is to reset the iPad. He should erase everything and reset it. Then update the OS. Then install Netflix and see how it goes.
Alice is having an issue with her iPad going crazy during FaceTime. Leo says that the iPad could be overheating. She gets crazy colors and the video goes bad. If she exits out of FaceTime, however, it works fine. Leo says it may not be Alice's iPad. It may be her daughter's iPad that's having a hardware issue. It sounds like her device has a defective camera. Alice should have her call someone else with FaceTime to see if she can replicate the issue. She can even do that herself just to be sure. Then she'll need to bring it into the Apple Store and have a genius take a look at it.