iOS

iOS Bug Crashes Leo's Phone

iOS

Episode 1689

A zero-day bug prompted a text message to Leo that caused his iPhone to crash. It's officially known as a "remote zero click." Apple is aware of the issue and is working out a fix for the next update to iOS 13. It was discovered by a security company in San Francisco this week, along with two other zero-day exploits. Leo advises updating to the latest iOS as soon as it comes out.

Did I lose my notes after iOS backup?

iPhone XR

Episode 1682

Sharon from Roseberg, OR

Sharon has an iPhone XR with a mess of reminders in it, along with notes. But when she updated the phone, her lists all disappeared. Leo says that there are a whole bunch of lists in reminders. So Sharon may have overlooked them. If they are missing, they might be on iCloud. How can she find them? She has no idea. Leo says to go to iCloud.com and log in with your Apple ID. You can find that info in your phone settings. Once you log in, you can snoop around until you find it. It may be in notes.

Manage Music and Other Media on Your iPod

To manage music on your iPod, you will need to use iTunes (even on a Windows PC). Use the "sync" feature to only sync "checked" songs, as unchecked songs in the music library can be removed. Make sure there are copies of each of your music files on your computer. In the library. you can sort tracks by artist, album, and custom playlists. If you uncheck all, then you can basically clear your iPod of space and then pick what you want to add anew. 

How can I get rid of duplicate photos?

Gemini 2

Episode 1658

Rick from Torrance, CA

Rick has up to six copies of photos on his computer. How can he get rid of duplicates? Leo uses a "dedupe" program called Gemini 2, and it works on macOS and iOS. It's from MacPaw. It'll go through all your photos and figure out which image is a duplicate, which is an edited copy, and more. And for $20, it's worth it.

Rick also wants to know if he can turn an old laptop into a Chrome book. Leo says not strictly, but there is a company called NEVERWARE that has an app called CloudReady, which promises to turn your old laptop into a Chromebook. 

How Can I Stream Live with GoPro?

Mevo

Episode 1657

Alex from Northridge, California

Alex wants to do Facebook live by connecting a GoPro to his iPad. Leo recommends considering buying the MEVO camera. It is designed to stream live directly to Facebook, YouTube, etc. in 4K. If he streams in 1080p, it's like having 4 cameras at once. If going with the GoPro, then he'll need to use GoPro's software to do it. The challenge will be inputting the audio. The chatroom says he can use a USB-C mic adapter into the GoPro. GoPro has a 3.5mm adapter here.

What is the Best Large Tablet?

iPad Pro

Episode 1650

Dean from California

Dean is a pianist and teacher and he wants a large tablet that he can use for his sheet music. His friend has an iPad Pro, and he wonders if there's a PC version like the Onyx Book Pro. Leo says that the real key to using a tablet is that if it has the apps necessary to use digital sheet music. Leo says that the basic iPad is very good for this purpose and is very popular with musicians. Samsung has the Note Tablet as well. That runs Android. But for Leo's money, the iPad Pro is the ideal solution. It also has the Apple Pencil which allows you to annotate it. A good app is FORSTER

Take swelling iPhone batteries to the Apple Store ASAP!

If you have an iPhone battery swelling up and expanding, it's best to take the cell phone to your nearest Apple Store to get the battery replaced. The store may replace the battery for free since a bad battery can become a hazard (causing a phone to catch on fire or explode). Alternatively, an authorized Apple repair store could help fix the issue. For more on phone battery risk & safety information, check out Leo's recent episode of Ask the Tech Guy at https://youtu.be/LRfvgTFE9zk