Internet Explorer 11

Why can't I download audiobooks from the Library of Congress with Internet Explorer 11?

Library of Congress

Episode 1499

Jim from Maryland

Jim has been having trouble downloading audiobooks from the Library of Congress. They just stall and he can't get the download to complete. He found out that Windows upgraded Internet Explorer and it won't download anything. So he downgraded to IE8 and it works now. Leo says he isn't sure that's a secure solution. He would recommend Edge, Google Chrome, or Firefox.

How can I reset my browser?

Episode 1419

Joe from Knoxville, TN

Joe uses Internet Explorer 11 for his surfing because of work, and he's having issues when trying to download an image. He gets tabs that popup when he hovers over the pictures. What is that? Leo says that's likely because of an extension and Leo recommends resetting his browser, which will remove all extensions.

The chatroom says that Internet Explorer has a display accelerator button on the selection menu that could be causing it. Leo advises going into Internet Options, then the Advanced tab. Then he should look at the browsing extensions and uncheck the ones he doesn't want.