Randy got an Epson 2750, but he can't get it to print in color. Leo says that Epson will do a few nozzle cleans, before running a thorough nozzle clean. It'll take up a good portion of ink, but with the EcoTanks, you have plenty. Leo says that Inkjets tend to clog when not used regularly. Epson says that they coat their heads with a special coating to prevent clogging, but if you rarely use color printing, even with that, the printer will clog up due to dried ink in the head. It's just the nature of inkJet printing. So if you don't print at least once a week, maybe an inkjet isn't for you.
Grant wants a printer that he doesn't have to spend a ton on ink. Leo suggests the Epson Eco Tank printer (Epson is a sponsor of The Tech Guy radio show & the TWiT Network). It comes with all the ink you'll need for two years - a great buy.
Grant also wants to know how his parents can get better reception in their area? Leo recommends TVFool.com and AntennaWeb.org. It'll let you know what channels are available in their area. But living in a remote area may be an issue. So Leo recommends streaming via YouTube TV. SlingTV is another option.
Diane's printer ran out of black ink, and she bought a new cartridge, but the printer doesn't recognize it. She's tried three times. No joy. Leo says that it sounds like a printer issue. You want to be sure you hear the "click" when you put the cartridge in. Perhaps bringing the printer into the store and have a technician take look, perhaps clean it out.
Steven bought an Epson Eco Tank 2550 and it's starting to lose colors. Leo says that it sounds like the printer head is clogged. Epson Eco Tanks have specially coated heads to prevent clogging, but if he doesn't use his printer all the time, it will eventually clog up. That's why a laser printer is better for infrequent use. In the meantime, he can use the ink cleaning procedure several times, and then it will ask if he wants to do the thorough cleaning. It'll use a lot of ink, however, but that should solve it.
Tim has an iPhone 6S and when hooking it up to his smart TV, nothing happens. The TV says it has the signal, but nothing happens. It has worked in the past. Leo says that it sounds like HDCP may be the issue. That's digital copy protection. Everything in the chain has to be HDCP compliant to work. But that should only be an issue if he's watching YouTube or a movie. It should work with photos and home videos no problem. Tim says a friend's iPhone works though. Leo says it sounds like an iOS issue, then.
Robert has an Epson printer and the print quality isn't good. Leo says that inkjet printers need to be used a lot in order to keep the nozels clean. Ink can dry and it can clog. He can run the cleaning utility several times to clear out the clog. The downside is that it uses a lot ink. But it's the only way to get it back to printing good prints. If he only uses a printer occasionally, a laser printer is a much better option.
(Disclaimer: Epson is a sponsor)
Frank wants to get an inkjet printer, but he doesn't know if they're really worth the money. Leo says that while the printers themselves are cheap, the ink is extremely expensive. And he can't refill the cartridges because 1) they're messy and 2) they often won't work in the printer because of proprietary circuitry. It also affects the print head. So Leo doesn't recommend it. Frank could buy re-manufactured cartridges, but at that point, he may as well just bite the bullet and buy a new one. Plus, some cartridges replace the print head in the process.
Jose bought an Epson EcoTank printer and wants to know if it has the same problem of the ink drying out and being unusable. Leo says that's a common problem with inkjet printers. Epson says that they have put a new coating on the print heads to prevent the ink from drying out. So it's not supposed to. If he only prints a few times a week, then Leo says a laser printer is a better option.
(Disclaimer: Epson is a sponsor)
Dennis' Canon printer isn't working anymore. He's replaced the cartridges, but it still doesn't print. What can he do? Leo says that if he goes into the printer setup and looks in the maintenance manual, there will be a "clean print head" utility. There's a good chance that ink has dried into the head and the clean print head utility will clear that out. He should run it several times. If he still gets nothing, there's a good chance the print head has died. But some models replace the print head when replacing the cartridges.
Barry needs a new printer that can print on Legal paper sizes, but can also fax. He's looking at a Brother, HP and Epson. Leo says that it depends on how much you use it. If he's rarely going to print, then a laser printer is a better choice because the ink doesn't get dried out in the nozzles. But if he's printing a lot and needs color, then an inkjet will certainly suffice. All three make good printers, but Leo prefers Epson. However, Brother makes very inexpensive yet very good laser printers.