IMAP

How can I access my email anywhere?

Gmail

Episode 1390

Steve from Mission Viejo, CA

Steve would like to have access to his email from another device. Leo says he'll want to make sure his email client is set to IMAP, if his provider supports it. Then he can leave the email on the server when he reads it from his device. He should also make sure his port settings are properly configured. Leo also recommends setting up his own Gmail account, and then have it go get his email from Cox. Then he can have it on the Gmail server, which is accessible everywhere. It's also better for spam.

Why does Cox delete my email?

Episode 1338

Pam from Orange County, CA

Pam's internet and email is with Cox, but Cox only keeps mail on the server for more than a month and it keeps disappearing. Leo recommends going with Gmail instead. They don't have a time limit and she can have it grab her email from her existing account. It makes it a much better option. Also, Cox is using IMAP for email, and that's why they're taking the email off. She could set her email for POP and it will download all the email to her computer. FastMail is another option.

How should I set up my mom's email account?

Episode 1335

Jason from Richmond, VA

Jason wants to know how he should set up his mother's email account. Leo suggest using IMAP, which will download the email but also keep it on their servers. If the ISP doesn't do it, then he can set up a GMail account and have that go get the email and store it there. She can continue to use her old email address while at the same time having a more secure storage of all email.

Why isn't my email being listed as being read?

Episode 1311

Michael from Los Angeles, CA

Mike keeps getting a notification of a new email even though he's already read it. Leo says that there's a setting in his mail that will delete email after he downloads it to his phone. That's a POP feature. IMAP should be able to keep the mail on the server and register it as having been read. If it's not doing that, Mike should check his settings. He could also talk to his IMAP provider. They may have an issue. It could be an indexing problem. He should consult this page at godaddy.com for more.

How can I move my Yahoo email to my desktop?

Episode 1283

Pete from Quinton Township, MI

Pete wants to get his email downloaded off of Yahoo since he heard they're selling off their email. There are backup strategies, including a "backup my email" option from Yahoo. Thunderbird is a good email program to download, and he can get his email downloaded that way as well. He'll just need to turn on POP email. When he uses POP mail, it will download the email from the server and store it locally.

What's the difference between IMAP and POP3?

Episode 1283

Mike from Portland, MN

Mike uses Thunderbird with POP3 and wonders if he should use IMAP. He doesn't know anything about it, though. Leo says that Thunderbird is the best email client out there and Leo uses IMAP with it. POP (post office protocol) will download his email and then remove it from the servers. IMAP, by contrast, will allow him to see the email and keep copies of it on the server. This is beneficial because people use more than one computer and mobile phone.

What will happen to my local mail if I switch to IMAP for my email?

Episode 1256

Bob from Detroit, MI

Bob wants to switch from POP3 to IMAP. What will happen to his email when he does? Leo says that for complete safety, it would be a good idea to create a new email account for it. But chances are, just changing to the new settings won't do anything to it. Leo also says that Outlook supports archiving and he can archive it folder by folder with separate PST files for each folder. Then he can turn on IMAP with no risk. That's the wise thing to do. Always backup before making a major change.