Micah is getting an error message every night after backing up with iDrive (a sponsor of The Tech Guy radio show) that says that five files have failed. What gives? Leo says to look in the View Logs option by ctrl-clicking on the icon. It could be a permissions issue for that file, or a file you don't want to be backed up anyway. So look to see what files are failing in the View Logs. Odds are, it's a permissions issue.
John wants to know if he needs iDrive anymore when he also has Microsoft One Drive. Leo says that the problem with One Drive is that it only syncs whatever you put in the dedicated folder. iDrive, by contrast, backs up everything and has versioning, or multiple versions of the same file. DropBox is starting to do that as well. iDrive also has a snapshot feature, which will take a snapshot of your drive that you can restore to should your drive get compromised.
Terry edits 4K video with his iPhone 11 Pro Max. But when he makes changes, the upload to his iMac is very slow. Leo says that no online backup is going to use all the bandwidth you have to backup. And your upload speed is always drastically lower than your download speed. Leo says that Apple does offer iCloud backup on your mobile phone, but it's only 5GB for free, and the data isn't private. You can buy extra bandwidth, however. Leo recommends also backing up directly to your Mac.
Tim wants to synchronize his data to a backup drive. Leo says that file sync for backup is better than just a conventional backup because it won't duplicate data. How can he do it with iDrive? Leo says that's how iDrive works! Once it does the first initial backup, then it syncs changes.
Chris recently let his Carbonite expire. Is iDrive an alternative? Leo says that both are good, but they're both advertisers. So to be fair, Leo only does ads for services and products he believes in. But Carbonite is moving towards enterprise backup and might be leaving the consumer end behind. iDrive, by contrast, is ideal for individuals and will allow you to backup anything up to 5TB. =
Duke is looking to upgrade from Windows 7 to Windows 10 without losing his data when he does so. Leo says you can upgrade to Windows 10 from within your computer running Windows 7 without losing your data or having to backup it up. Alternatively, you can do a clean install of Windows 10 by downloading the Windows 10 installer from Microsoft onto a USB drive.
Duke is also wondering which service he should use to back up his data to the cloud. Leo recommends iDrive, who is a sponsor of The Tech Guy radio show.