Scott is about to go on vacation to Australia and he wants to know how iCloud works with the images on his iPad. Leo says that he can turn on iCloud Photo Library in his phone and it will upload his images when connected to Wi-Fi to save space on his phone. Can he upload from his Nikon with his iPad? Leo says he can shoot raw, but it may not go up to the cloud. They will upload high quality JPEGs. But Scott should be wary, because Nikon also adds a lower quality JPEG that it loads to the LCD for review. In many cases, the lower quality image will get copied instead.
Bridget got her first Mac and she's stunned that the cost of the apps for the Mac are so much more expensive than the ones for her iPhone or iPad. Leo says that's true, and Mac users are willing to pay it too. Bridget needs something she can use to edit a Word document that won't cost an arm and a leg. She's seen a lot of negative reviews on Apple's Pages. Leo says he likes Pages, but it isn't Word, which is why it gets a lot of negative reviews. Most people only use about 5% of Word's features, though. Pages is the best tool to layout and edit a resume.
Steve has backed up his photos to his computer, but iTunes won't recognize his phone in Windows. His Mac works fine, though. Leo says that his iCloud sync may be on and he's run out of space. Leo has heard many "tales of woe" pertaining to Apple photos and the sync feature.
George has been working on some photos and videos on his iMac and he can't get them uploaded to iCloud. Leo says that Apple Photos is their new photo software for that. Leo says to make sure "iCloud Photo Library" is enabled. Apple doesn't seem to be able to get cloud services right.
Clyde wants to know if iCloud works on Windows. Leo says that Apple does have an iCloud app for Windows, but he's not a huge fan. In fact, he doesn't like iCloud in general. To share data, there are far better solutions including Microsoft's OneDrive, Google Drive, and Dropbox. Those are far better options for sharing files.
Joe has a Mac Mini and he has been keeping programs on the internal drive and data on his external data drive. He wants to move all the data over to cloud storage, though. But he has about 160GB of data with movies, music, photos etc. Leo says that the amount of data he stores in the cloud will be limited by his upload speed. To get an idea of what his upload speed is, he could take his download bandwidth speed and reduce it by 75%, then divide that by the amount of data he wants to upload. It could take months.
Mike bought the 128GB iPhone 6s Plus and he's running out of storage space. Leo says that his iPhone shouldn't be his main storage device, as that's a single point of failure. Leo suggests putting his videos onto a cloud based solution like Microsoft OneDrive, Google Photos, or Flickr. He'll get a terabyte of storage free on Flickr, and Google Photos is unlimited.
Sage wants to know how he can update his email through iCloud. He's changed his email address and he wants to know how he can log in without it. Leo suggests calling Apple to request a password recovery link. He should look for the iForgot link. He'll get a few questions and then they'll reset it for him.
Bob put all his information into his iPhone and now his notes are gone. Leo says that if Bob has iCloud activated, then that data has been synced to the Cloud, so he should be able to access it. Another option is to look in iTunes to see if the phone was backed up. He can browse the backup and sync back the missing data. The data should be at either place.
Scott has an iPad Mini 2 with thousands of pictures on it. But when he plugs it into iTunes, it won't back them up. Leo says that backing up the iPad should have moved over all the photos. So if it didn't, that's a concern. iTunes should back up everything, then he should be able to restore it all to a new iPad.