iCloud

Can iCloud work with iDrive?

iCloud

Episode 1674

Terry from Long Beach, CA

Terry edits 4K video with his iPhone 11 Pro Max. But when he makes changes, the upload to his iMac is very slow. Leo says that no online backup is going to use all the bandwidth you have to backup. And your upload speed is always drastically lower than your download speed. Leo says that Apple does offer iCloud backup on your mobile phone, but it's only 5GB for free, and the data isn't private.  You can buy extra bandwidth, however. Leo recommends also backing up directly to your Mac. 

Why is Time Machine backing up everything?

Apple's Time Machine

Episode 1672

George from Victor, Montana

George has a Seagate external hard drive for storing his photos. But when he opens it, he sees everything from photos to files. Leo says it's likely that his Mac is using Time Machine, and it's backing up everything. You have the option to disable the backing of system files and other data. So spend some time in the settings and decide what you want to backup. Once you tell Time Machine what drive you want for backup, then it'll backup regularly. Leo also recommends enabling iCloud.

Check the "Passwords & Accounts" in Your iPhone's Settings Menu.

Clean up or edit the accounts on your iPhone (iOS 13) by looking under Settings > Passwords & Accounts. This allows you to see what accounts reside on your iPhone, such as iCloud and Gmail. You can add new ones or delete accounts that you don't need anymore. If you have a malfunctioning auto-login process, such as one your workplace set up for you, you may want to delete the account and re-add it after consulting your IT coworkers. Random pop-up error messages can get quite annoying, after all.

How can I recover lost photos from an iPhone?

iPhone 11

Episode 1643

from via Email

Rich got an email from a viewer who lost all her precious pictures from the birth of her daughter because she didn't realize her iCloud account had reached its limits. So none of them were saved in the Cloud. When she swapped to a new phone, she lost all the images that were saved on her own phone. Is there a chance she can recover them? Rich says probably not. If you wiped the phone, there really isn't a way to get them back unless you have them backed up properly. And over-relying on iCloud could be a problem.

How can I backup my photos on my mac?

MacBook Pro

Episode 1639

Larry from Temecula, CA

Larry has an old 2015 MacBook Pro with a 256GB SSD. It's not enough for his Raw Photo storage. Should he get an external hard drive or replace the internal one? Or maybe get a RAID? Leo says it's not that hard to replace the SSD in that 2015 MacBook pro. It's just a few screws, and MacSales.com has videos showing you how to do it. Getting an external may be OK, but it's not Thunderbolt 3, so it won't be as fast as internal. Leo also recommends learning about 3-2-1 backup from DPBestFlow.org. Leo also recommends backing up the photos online. Google Photos is a great place to do that.

Why can't I sync my iPhone?

iPhone 11

Episode 1639

George from Victor, MT

George's wife updated her iPhone to iOS 13.2 and it's crashed. Verizon put a new SIM card. The Apple Store did a DFU reset and when they went to restore apps from iCloud, many of the apps don't install. Leo says that it's not uncommon for sync to stall. Try turning the phone off, wait a few minutes and then restart it. Then repeat the sync. 

Why am I getting so many notifications after updating my phone?

iPhone 6S+

Episode 1635

Rich from Worcester, Massachusetts

After upgrading his iPhone 6S+ and his son's iPhone 7 to 13.1.2, Rich's phones began to get a bunch of old email notifications from Apple's mail application. Leo thinks it could be something within his iCloud client that's causing his phone to popup old email notifications, so it's best to check there. It is also possible that during the update to 13.1.2, the update could have done something to the iCloud application on Rich's phones. Unfortunately, when these issues occur with the app on the phone, it can be reflected in the iCloud client.

How can I backup both Windows and iPad without iTunes?

iTunes

Episode 1625

Octavio from Fontana, CA

Octavio wants to make a switch to iOS, but he wants to know how he can do backup while on the road and not use iTunes? He wants to also backup his Windows machine with the same option. Leo says that if you want a "trust no one cloud backup" then there really isn't going to be a solution. But a local backup is your best bet for that, and that means a NAS (network-attached storage). Leo likes Synology. It'll backup every machine, except Octavio's iPad. Your only option there is to iCloud directly or through iTunes.

What options do I have for cloud storage over 2TB?

NAS

Episode 1567

James from Texas

James has a large family that records many videos, and he's run out of storage in the cloud. He can't buy anymore iCloud to store everyone's movies and music. Leo says that James has transitioned to the enterprise-grade needs. Especially for backups. Leo says maybe just creating a duplicate Synology NAS off site and have it Sync. That way he can have as much storage he needs, rather than paying for it in the Cloud. It's also far more practical, since it won't take up bandwidth. Carbonite will even send a hard drive to back up and ship to them for storage. But that isn't readily available.