John wants to know if he can delete the multiple backups on iCloud. Leo says he can manage his iCloud storage and delete the backups, but he'll want to be sure he has another backup on his computer first. Then once he has that done, he's free to delete them. Then he can turn off the backup to iCloud on those other devices.
Avatar is having trouble getting his pictures from his iTunes backup. Leo says that iTunes is a really old program now and Apple really needs to completely rewrite it. There is a backup icon that will enable him to back it up. On a Mac, iTunes will backup everything. On Windows, it backs the images up to "My Pictures" when connecting the phone. Avatar will need a photos app to do what he wants iTunes to do.
Sue needs to make more room on her iPad. Leo says to turn on iCloud photos, and select 'optimize iPad storage.' Not download and keep originals. Then it will backup the full resolution versions in iCloud and replace them with lower resolution versions to make room.
Bob put all his information into his iPhone and now his notes are gone. Leo says that if Bob has iCloud activated, then that data has been synced to the Cloud, so he should be able to access it. Another option is to look in iTunes to see if the phone was backed up. He can browse the backup and sync back the missing data. The data should be at either place.