Steve Martin also uses a Windows computer and an iPad, and often they don't talk well together. He's also been getting a lot of his emails being routed into SPAM. He's had to physically move them back to the Inbox, and he's worried that he'll miss an important email from business or friends. Leo says that the SPAM filters have gotten so good, that they're now starting to get false positives as ISPs get really aggressive with the spam filters.
Char has been a Hulu subscriber for nine years. But he recently logged in to watch a movie and Hulu says he isn't a member. That's odd because he recently tried to reset his password and they set him a reset link. He reset it, but the password doesn't work anymore. But they still charge him. Leo says it could be an issue with Char's password manager in Chrome. Try entering it manually. But when Char tried that, it still didn't work. Leo doesn't think it's Char's password manager or the Chrome browser. It's a glitch with Hulu.
Christian recently bought a Lightning to HDMI cable to connect his phone to his Roku, but it doesn't work with Hulu. It only plays the sound, not the picture. Leo says it sounds like it isn't HDCP compliant. Copy Protection is probably what he's running up against. Hulu's site says it doesn't support it. There may be a workaround, though. He should try scrubbing through the timeline. According to the chatroom, 9/10 times it will bring the video back. Another solution is to log out and log back in. But if he has a Roku device, why not just use the Roku app?
Rich says that the most popular question he gets these days is on how to cut the cord and get rid of your cable or satellite connection. That shows a serious trend — 22 million cord cutters and 34 million "cord nevers." But it's also far more complicated and you really don't save any money by doing it. Live and local channels is also still a challenge, and there are multiple services:
Daniel is wondering if a Google Chromecast would be a good way to get more content without buying more Dish channels. He also was wondering if he could get local channels. Leo says he wouldn't get local channels with a Chromecast. The Supreme Court's decision against Aereo, a service that would stream local channels for a small fee, it will be unlikely for awhile to get local channels online.
James says that prices of cable and satellite services are escalating. What can he do to cut the cable and get the same programming? Leo says that content companies are raising prices and cable companies are just passing the cost along. Cutting the cable can be done by using streaming and buying ala carte channels. It would be great if he could do that and eliminate the middle man. He could also get exactly what he wants and none of what he doesn't. But the cable companies are standing in the way. That's where streaming and buying shows on iTunes and Netflix is beneficial.
Mike wants to know if there is any one service that can offer all his entertainment needs: music, movies, tv shows, eBooks, audio books, etc. Leo says that Apple and Amazon would probably be the closest, but the entertainment world is pretty fragmented between Netflix, Hulu, Amazon, Audible, and others. Leo says that people are basically used to the idea of paying several smaller fees a month instead of one large cable bill. The irony is, people aren't really saving anything, which was the main force driving cord cutting.
Mike wants to "cut the cord" because he just found out that Aereo is available to him. Leo says that's all he needs, as Aereo offers high quality HD broadcast quality thanks to millions of tiny antennas. It offers DVR capability as well.
Roseanne doesn't watch TV and her new iMac doesn't have an optical disc player in it. She'd like to watch both her DVDs and her VHS tapes. Leo says that DVDs are just the VHS tapes of today. The real trends are towards streaming online via services like Netflix and Hulu+.
Tony was streaming while he's on the road and the TV show stops every so often. Leo says that's called "buffering," which is when the stream has to stop for a second while it waits for all the data to be downloaded in order so it can continue. Sometimes a packet of data will get lost or delayed, so the media has to stop and wait for the data packets to "catch up". It usually has to load 30 seconds of the content before it can start playing again. If it's starting and stopping all the time, that usually points to an internet bandwidth problem.