HP

Why can't I use a third party charger with my HP laptop?

HP Spectre x2

Episode 1409

David from Orange Park, FL

David bought a new HP convertible laptop, and HP has made it so he can't use third party charging systems through the USB C port. Leo says that's anticompetitive, and HP is one of the few companies that does it. It just makes people angry that they are locked into using proprietary accessories with a standard open source port.

Leo suspects that maybe it's just an issue of needing more wattage since he can charge with it while the computer is turned off.

What's a good laptop for college?

Dell XPS 15

Episode 1402

Paul from Los Angeles, CA

Paul is going to college to study mechanical engineering and he needs a good laptop that can handle the work load. Leo says ideally, he'll get more bang for his buck with a PC. He'll also get more choices. Also, it's always best to check with the college or university for what they prefer. They may require more powerful hardware and specific software. He'll also want an SSD because it'll boot up faster.

What computer should I buy?

HP Envy with 27" screen

Episode 1375

Harry from Brea, CA

Harry is looking to upgrade from his 7 year old computer and is thinking of an all-in-one, perhaps from Dell or HP. He wants one with a big monitor. Leo says it depends on his budget, but under $900 would be good. Could he get an iMac for that? Leo says no, $1,299 is the floor. Anything under that is likely an old model. How about Lenovo? Leo says all three of them make excellent machines. Leo has been thrilled with HP since they spun off the computer division.

What computer should I get for college?

Dell XPS 13

Episode 1373

Tara from Menifee, CA

Tara is going back to college to become an electrical engineer and is trying to find the right computer for the job. Should she get a tablet or a MacBook? She'll be doing coding as well. Leo says that if there's specific software, then she'll likely need to use the platform that supports it. She should talk to an advisor and ask them. Since she's doing electrical engineering and not computer science, then a Linux computer may actually work for her. She should get any laptop she likes and then she can put Linux on it. Most coders prefer it anyway.

What's a good printer?

Epson Expression XP-330

Episode 1372

Nick from Moreno Valley, CA

Nick just moved in with family and they don't have Wi-Fi! He needs a printer, though. Leo says that most printers that do wireless printing do wired printing via USB too. Leo likes Epson. Canon is also a good option. HP's printers are improved, but they only use HP printer cartridges now. Leo recommends going with Epson. And since Nick is going to be printing so infrequently, he can actually shop by price.

(Disclaimer: Epson is a sponsor)

Why has the battery icon disappeared on my Chromebook?

Dell Chromebook 13

Episode 1339

Carol from Simi Valley, CA

Carol has an HP Chromebook and her battery icon has vanished. She can't get it back. Leo says it's likely a bad battery and HP should replace it. They're wasting her time if they're refusing to replace it when it's under warranty. If it's not the battery, there still could be a physical issue. She should send the entire computer back and get the Dell Chromebook 13.