Marcy is having trouble with her HP Office Jet Color printer. It won't print in color anymore. Her test page will. But nothing else. Leo says it could be a driver issue. He recommends updating your printer drivers. In this thread, it says that if you install a different driver, it'll fix the problem.
Bob has an HP printer that's acting up and HP's support is useless. Leo says that HP is so underwhelming these days. If uninstalling the driver and reinstalling didn't work, then it's possible that the spooler file is locked and can't be written to, and it's crashing instead. Leo recommends trying to boot into safe mode. Also be sure that the drivers are Windows 8 compatible. He should also try and create a new user account on the PC and see if that works.
Dave has an old HP laserjet and he's getting a new computer and is worried that he won't be able to use it. Leo says he can get a parallel to USB cable, but the drivers won't see it. One possibility is that HP makes JetDirect, an Ethernet connection for printers. Dave could instead get a Parallel port card to install in the desktop and that would allow him to see the printer.
Leo's not a big fan of HP printers. They're cheap printers, but they really get people on the ink. Leo would get an inexpensive laser printer because the cost per page is much lower. It won't print color as well though, and certainly won't do photos, but will be fine for charts and some presentations. Leo prefers the Epson Workforce All in One printers. Canon makes some decent ones as well.