Eddie wants to know if he can block spam in Hotmail. Leo says that Hotmail is notoriously bad for spam. They want users to upgrade to Outlook, and Leo says it has much better spam tools. He can also put the email into the spam folder, as the spammer is likely spoofing the address.
Dave gets a ton of spam in his Hotmail account. How can he prevent that? Leo says to use GMail instead. It has far better spam filters and Gmail will get his Hotmail email. He should just go into the settings and set it up for mail forwarding so that Gmail will be able to do it, and he won't see the spam much anymore.
Laxman likes Leo's new show The New ScreenSavers and wonders if there's a Call for Help segment. Leo says there is and he can email them to make that request. They choose the best calls and then call that person back.
This week, privacy advocates were up in arms over the story that Microsoft had read the personal Hotmail of an employee they suspected was stealing company secrets. The argument was that that Hotmail is a free service that Microsoft owns and since the employee knows that, they had the right to read his email to see what he was up to. Microsoft has promised to go through more mainstream legal channels before doing it again.
Miriam uses Hotmail and she's getting a split screen, making it hard to read her email. Sometimes it goes away, sometimes it doesn't. Leo says that a different browser may solve the issue.
Microsoft has introduced a new email system that's much cleaner, easier to use and free. She can get it at Outlook.com. It also has good junk mail filtering, and a feature called "Sweep" which will get rid of unwanted emails based on rules she can set. This is basically the new version of Hotmail.