Paul bought a Helm email server, but he's having issues. He called the support service, and they helped him solve the issues. They give good support!
Neil bought a Helm email server on Leo's advice. He also bought a domain through Hover to use with it. This is a home email service, and the idea is that you put your email on a server that runs in your own house instead of trusting a service like Google to handle it. Neil is wondering how to back the device up. Leo says one of the things he gets for $99 per year is that Helm backs it up over the internet. What's cool is that the contents of the email on the local server is encrypted with a key that only Neil has access to. Helm even provides a secure USB key to decrypt the backups.