Larry's computer died and he has to buy a new computer. How can he move data from his old computer to his new computer when the old computer is dead? Leo says to go to Newertech.com and pick up their Universal Drive Adapter. This will allow Larry to take the old drive out of the computer and connect it to his new computer. He can open it as a drive on his new computer and just copy the missing data over. But if the drive isn't functioning any longer, he could be out of luck.
Duke wants to get data off an old external hard drive that's stopped working. Leo says the drive is probably fine, but the enclosure has most likely died. Leo suggests using the NewerTech Universal Drive adapter. He can connect the drive to his computer with the adapter, and then he'll be able to access it like a regular hard drive. Then it's a simple drag and drop. He may have to break open the plastic tabs to get into the enclosure, though.
Jim is getting a new hard drive to replace his old one. How can he transfer everything over? Leo says that his hard drive will come with an app that will enable him to make a bit-for-bit, sector-by-sector copy from the old drive to the new drive. But Leo also recommends getting an SSD for his OS and programs, and then use a standard spinning hard drive for his data.
Paul wants to install Windows 10 on two separate hard drives he has in his laptop. Can he? Leo says sure. Windows 10 is entitled to the computer, not the user, so whether it's on the C, D or both drives is irrelevant. He's only booting to one drive at a time.
Rob has set up a new computer, and he wants to clone his hard drive before he does anything else, so he'll have a backup. Leo says that's a great idea. Windows 10 has its own imaging utility under backup. But there are other solutions:
Tyler has a 20-year-old computer and he needs to get some data off the hard drive. He's having trouble finding a port to connect his video monitor to. He doesn't have VGA. Leo says he'll have to have a VGA port because that was the standard back then. If there's no VGA, then it could be a server. But he may be able to find an old video card to plug into it.
Leo recommends just getting a hard drive enclosure for it. He'll need an IDE model. Then he can connect it via USB to his current computer. That's far easier than trying to connect everything to it to see what's on it.
Ron bought a Western Digital Passport USB hard drive and he's having issues with it. Ron can see it in the device manager, but he can't access it on the computer. Leo says that a USB connected drive only means the computer can see the device. Doesn't mean it can read it. Drives do die, and sometimes they die sooner rather than later. That's why Leo recommend SSD drives for the main drive and a spinning drive for data. It sounds like his drive has simply died.
Steven's sister has a 2011 MacBook Pro with a failing hard drive. She hasn't backed it up either, and there's a lot of pictures that they want to save before the hard drive goes belly up. Leo says it's good news that the computer can still see the drive and it can be mounted. The drive may be a little "messed up" and it can't read or record the data reliably. Unfortunately, in the Mac world, there aren't many good disc utilities.
Debbie had a power outage and now she can't open anything, especially her pictures. Leo says to try and reboot the computer first. Shut the computer down. Count to 10. Turn it back on. If that doesn't fix it, there's a chance that the hard drive has become corrupt if the computer was writing to the drive at the moment the power went out. This is why Leo recommends a surge protector that has a battery backup.
Ben has a Fire TV and wants to know if he can watch videos from his computer. Rich says that he can grab an external hard drive, then add it to Fire TV on the network and use VLC Media Client play the movies from that. Otherwise, he'll have to consider a network attached storage and a media client.