Dan's hard drive has failed and he needs to do a drive recovery. Leo says that the first step in drive recovery is to have a backup on hand. The next thing is to understand what caused the hard drive fail. It could be hardware, or it could be software. That's why relying on a professional is a better option than going the DIY route.
Ziggy is a high school senior and he's taking classes in video game design. He wants to have a really good SSD to speed up the performance of his computers. Leo says that's a great idea and it's important to find an SSD that's really fast as some aren't as fast as others.
Bob says he's added several hard drives to his network but Explorer can't see them. Leo advises formatting and partitioning them. Then look at them in Windows Drive Manager by clicking Start, then typing "Disk Management."
Ken has a Mac Mini with a 128GB SSD and he backs it up faithfully. But he's constantly getting a message that he's running out of space. He uses it for photo editing. Leo says that's why. Those files are huge. There's a great visual hard drive display utility that will let him see what's being used and where.
"The Old Geek in the Bronx" has an issue with a computer repair that the Geek Squad did, where they password protected the hard drive preventing access to the system. The Geek Squad denies they did it! Leo says that searching for "cracking a locked hard drive" on Google, he can find some solutions. Dell says they can unlock a hard drive if he would ship it to them. Hard drive passwords are very secure and difficult to break. And he'll probably have to buy gold support from Dell to do it, but he can.
James just bought a 3TB hard drive, But Windows XP only sees less than a TB. Leo says that's not surprising. The bios of the computer may not see all the hard drive, but the OS is so old that it may not see it all either. For 3TB, he would need GUID. He can partition the drive into smaller chunks, though. He'll need a disk manager to do it. The XP Disk Manager should be able to handle it.
Sean has heard that SSDs lose sectors over time. Leo says all hard drives do that. SSDs, though, use wear leveling to make sure that all sectors wear out equally. That's why he uses all SSDs in his computers -- they're very robust. SSDs are now getting cheaper in price, too, making it affordable to use for everyone.
Sam has a ton of pictures and he wants to know how to back them up across multiple DVDs. Leo says that burn programs like Roxio DVD creator can do this automatically. It's great for doing them all at once.
Leo says a better and more affordable way to go is just to back them up on a 2TB hard drive or thumb drive. Then Rick won't have to worry about reburning them later.
Bruce has an 80GB iPod classic. The iPod died and he's pulled the drive out of it and put it in a drive adapter for minidrives. He plugged it into his USB port to try and get the music off it. Leo says that if he can see the drive, he should be able to get to it. But Bruce says that while it's in the drive manager, it says "no volume found."
Ted is looking to replace his hard drive in his MacBook Pro. Leo has done that with all his laptops, replacing them with SSDs. It can be a challenge to replace the hard drive, depending on what model MacBook Pro he has. The modern MacBook Pros are a bit easier, although the screws are tiny and of difference lengths. Once he has opened it up, replacing the hard drive is pretty straight forward.