John wants to know if a 512GB Thumb drive is big enough to back up his data. His hard drive is 93% full. Leo says it should be fine to move data over, but an external hard drive is much safer. Thumbdrive's can fail more often than hard drives. You can use a thumb drive, but make sure you have another backup of it. Can I back it up to Carbonite? Leo says that Carbonite doesn't back up external devices. Only your main hard drive. But he definitely agrees that John needs to get his data off that main drive. He needs at least 30% free for it to run properly.
Jack's computer hard drive is only 256GB and it's full. Leo suggests moving the data to a secondary drive and using the main drive for just the operating system and the programs. He can then tell Windows in the hard drive settings where the data files should be written to. Check out the program WinDerStat. It'll give a color-coded chart on what is taking up room on the hard drive. What about user accounts? Leo says that Windows doesn't like it when the user directory is in a different drive.
Western Digital's My Book Live hard drives were compromised this week using a remote code exploit that had been left unfixed since 2018. Leo says it's important that devices get updated for security reasons regularly, and when it goes out of service, to think about replacing it. Leo also says it's important to adopt a 3-2-1 backup strategy. Three copies, on two different kinds of medium, and one off-site. Just in case.
Michael got a new computer with two drives in it and isn't sure where to install his programs. The C drive or the D drive? Leo says you want to put them on the C drive for most apps. They want to be on the same and it's the fastest. Put the data on the D drive.
John's friend has a Windows computer from her deceased husband that she can't log into. It's used though. Leo says the best thing to do is start over if she doesn't want the data off it. Download the Windows 10 Media Creation Tool, save it to a thumb drive, and then plug it into the computer. Then boot to it, and reinstall Windows. It'll wipe the drive and give her a pristine version of Windows.
Chris has several terabytes of video and photos backed up on spinning hard drives. How long will they last? Leo says they can last a long time, but he will want to be sure that they are powered down properly, removed from the enclosure, and wrapped in bubble wrap. Is that the safest way to back up? Leo says it could be safer than discs. But another good idea is the Amazon Glacier. They will back up on drives (they'll even send you one) and then back it up for a very low price. Just don't expect to get it back quickly.
Resa is having issues with his computer dragging. Something is running that is making the computer slow down to a crawl. Leo says it could be an update or some sort of malware. Maybe something recently installed. Check out the task manager. There's an app called Sysinternals Process Explorer that can help. Or, it could be a failing hard drive that's causing problems being read.
Paul is trying to create a version of his hard drive image that can run in VirtualBox. The image uses VHD and he's having issues with VirtualBox reading it. It does do it with Windows 7. But he gets a "no bootable medium" message. Leo says that there are more standard formats other than VHD. Most virtual platforms look for ISOs with a native format of VDI. He also wants to be sure that the BIOS is using the UEFI format.
From Sophie in the chatroom - there is an “enable UEFI boot” in VirtualBox. That could maybe be the solution.
Roger just got a new Synology NAS and wants to know if he can put his old Synology hard drives into it. Leo says it may not be able to due to the age of the older NAS. There is a good app that comes with your Synology called Hyper Backup that will automatically sync two Synology's so that you have the same data on both. So instead of getting rid of it, use it as a backup to the backup, or at least migrate from one to another.
Nick's computer has been really slow when he's online. Leo says that almost always, you can point to a failing spinning hard drive as the culprit. Generally, the best recommendation is to take the spinning drive out and replace it with a solid-state drive (SSD). It's usually a simple thing to do, but it depends on your computer or laptop. It's also pretty cheap to do at around $100. Another thing to try is to backup your data and reinstall everything, formatting the hard drive. That will certainly eliminate what Leo calls "Kruft," that causes the computer to slow down.