Mike's Coinbase Bitcoin wallet has a corrupted IP address to it and he's worried his wallet has been hacked. Leo says he can't have two IP addresses on an account. Leo says that the ISP may be at fault here and Mike should log into his Coinbase wallet and make a screenshot of the error messages. Then he should contact his ISP and show them the evidence. They need to fix it. Leo also says he should change his Coinbase password just in case. It's possible something nefarious is afoot.
The website that Equifax set up to allow people to see if their personal data had been compromised by hackers has been found to be filled with more malware. Even worse, your salary history has also been compromised. Learn more about it at krebsonsecurity.com.
A new bill being proposed would allow computer users to hack back any hackers that strike them. This will give them the ability to destroy any data stolen from them, as well as giving a little digital pay back. Leo says that it's hard to know where the attack is coming from and you could make matters worse for some innocent person who was also hacked, with their computers and email addresses used as an alias for the real hacker. He also says this is asking for trouble because hackers are far more sophisticated than their victims.
Equifax was recently hacked and over 143 million people had their credit information stolen. Even worse, Equifax executives sat on the news for five weeks while many executives sold stock before it would tank. Leo says that this was insider trading plain and simple. Equifax has a higher duty to protect user credit information because we are required to have our credit monitored. They had one job: Protect the data that they gathered without our permission.
Myrna got a notification that she needed to run special software in order to get back on Facebook. Leo says that chances are good that Myrna downloaded a virus. She has to be careful when responding to popups. They're usually "phishing" scams designed to get her to run a scan or download software. It's a red flag that they're going to break into her system and use it. Since Myrna fell for it, the only safe thing to do is back up her data, format the hard drive, and reinstall Windows from a known, good source.
Carla's Google account has been hacked. She sees things in her Gmail account she doesn't recognize and her YouTube watch list has things on it she never watched. Leo says Google has a security checkup that she can use to see if she's being hacked and she can disconnect any device she doesn't recognize. Carla should also engage 2 Factor Authentication. Obviously, Carla is going to want to change her password as well.
Clinton's Google account was hacked, and the password recovery was changed to another email address. Leo says that's why Google and Leo recommends 2 Factor Authentication so that he would be contacted should a password change happen. He can also use a secondary email. Clinton can contact Google and they can perhaps get his account back by answering questions that only he would know about.
He should keep in mind that if he used this as a recovery email for other sites, they are vulnerable as well. So he'll have to get it back ASAP before more damage is done.
Rick has discovered that people are logging into his Facebook account without his knowledge or consent. Leo says he should change his password immediately and turn on 2-factor authentication. It will prevent another computer from logging into his account, even if they have the password. Facebook also stores a cookie in the browser that will enable him to open Facebook without logging in. So he shouldn't use Facebook on a public computer.
Carlos is getting a popup telling him he's been hacked. He's got OS X Lion on his Mac. Leo says that there's a new thing called "ScareWare" which makes people think they have been hacked or have a virus and it won't let them exit the browser until they call a number. But in reality, it's just a popup that's designed to scare people into calling so that they can convince them to install a remote app that will allow the to do something to "fix" it.