Greg has a Samsung laptop computer. He had to reinstall Windows 8.1 and wants to upgrade to Windows 10. But his touchpad isn't working, even though Windows says it does. Leo says that he suggests using the actual drivers from the manufacturer. Often they will be different from the Windows driver and will be designed for that model. Chances are, it's a Synaptic touchpad. If that doesn't work, then maybe the touchpad is broken or the cable is loose. Also, the chatroom says that there is a function key, it could be F9, that will turn off the trackpad.
Does Richard have to create a VPN to set up his DNS settings? Leo says no. DNS is essentially the phone book that the internet uses to look your address up. You don't use a VPN for that. VPNs are for encrypted net traffic. OpenDNS is the best DNS that Leo likes. CloudFlare is another. Quad Nine. Google even has a secure DNS. All are great if you're concerned about privacy, as it allows you to filter traffic at the router level. Log into your router, look for the DNS settings, and input the DNS address of your DNS server.
Yogi uses a text file to store all his passwords. It's encrypted, and his passwords are randomly generated. He then cuts and pastes the password to enter it. Is that safe? Leo says yes. If his computer has a key logger, it can't read a cut and paste like it can his typing. An easier way, though, would be a password manager like LastPass or 1Password. Steve Gibson also has a password generator at grc.com/passwords
Sunny got a Lenovo tablet with Windows 10. She was promised Windows 7 could also be used, but it just kept pushing her to upgrade. Leo says now that the free upgrade has passed, it should go away. There is a faster way to get rid of it, though, and it's from Steve Gibson. It's called Never 10. It will remove that reminder from the registry.
Jay wants a router that can access the fastest DNS on the net. Leo says that would be a great feature. Steve Gibson has a program that can find them, but Leo doesn't know of any routers that have that built in.