Google Photos

Where can I post downloadable photos and videos?

Episode 1325

Les from Virigina

Leo says Google Photos is a great place for this. He could share an album with anyone in a couple of different ways. There's 'read-only', where people can see the photo or click the sideways ellipses and download the image or movie. He could also set up an album that people can contribute to. Then at the event, he could tell people to submit photos to that album.

Can I get iCloud to download faster?

Episode 1324

Dennis from Woodland Hills, CA

Dennis backs up to iCloud with his mobile phone but when he wants to get his file back from the cloud, it takes forever. Leo says he has to realize that videos are huge, and take up a lot of bandwidth. Especially in HD. He shouldn't just rely on iCloud, though. Google Photos is free and it will automatically backup his images and videos in the cloud, and it's unlimited.

How can I share images with a lot of people from an event?

Episode 1321

Tom from Chicago, IL

Paul has his 50th high school reunion this week and he knows that everyone will have cell phones, taking pictures and uploading to social media. Paul wants to know how to get the images all together. Leo suggests using hashtags. If he places the hashtag all around the reunion and announces to everyone to hashtag every post, then everyone will be able to search and see them. He can also create a central shared photo album at Google Photos and invite them to the shared album.

Why can't I find my photos in Android Marshmallow?

Episode 1316

Paul from Virginia

Paul has a Samsung Galaxy S5 and after he upgraded to Marshmallow, his pictures have disappeared from his gallery. He found them by doing some searching. Leo says that's because Google changed where the images appear. They are now in a folder called DCIM, just like on a camera. The Samsung Gallery app needs to be updated. Leo advises using Google Photos. That's what Google wants you to use anyway, and it will automatically upload your photos.

How can I access my photos in iTunes?

Episode 1310

Avatar from Pomona, CA

Avatar is having trouble getting his pictures from his iTunes backup. Leo says that iTunes is a really old program now and Apple really needs to completely rewrite it. There is a backup icon that will enable him to back it up. On a Mac, iTunes will backup everything. On Windows, it backs the images up to "My Pictures" when connecting the phone. Avatar will need a photos app to do what he wants iTunes to do.

How can I burn an old video to DVD from Picasa?

Episode 1306

Richard from West LA, CA

Richard made a video a few years ago that he uploaded to Picasa. He has tried to burn it onto DVD and all he gets is a still image for the entire DVD. He tried to duplicate the DVD with Handbrake but he couldn't download it. Leo says to be sure to get Handbrake directly from Handbrake.FR. He'll also need VideoLan Media Client. They both work together to create the DVD.