Kurt is in a love/hate relationship with his Apple Products. He got his iPad wet and he tried to get it back by letting it sit in a bag of rice, but it didn't work. Apple will replace it for $300. He chose to buy an Android tablet instead. Leo says that Android tablets are fine and Samsung's tablets are very good. But there are much fewer tablet-aware apps compared to what Apple has. Often times, an Android tablet doesn't use the app very well because the app isn't written to take advantage of it.
Dorothy wants to be able to make copies of all her family photos to share with her family. Leo says that she can scan them and put them on Google Photos for everyone to grab. She won't even have to label them, since it has facial recognition so she can search by faces. She can train it as well. It can also scan by location and by date.
When Robert backs up his photos to Google Drive, it seems to strip out the GPS location EXIF data. Leo says that Google Drive won't show the EXIF data, but it is still there. He just searched his own photos and discovered it. It's probably a display settings issue. He also sees the EXIF data available in Google Photos. Google probably wants him to upload to Google Photos instead of Drive.
Your photos are likely the most valuable and irreplaceable things on your smartphone. This is why it's essential to have a solid backup in case something goes wrong, or you lose your phone. You can always just connect the phone to your computer and drag the files over, but this requires that you remember to do it frequently. It's even better if it happens automatically, and fortunately there are several places you can backup to in the cloud:
Tim doesn't want to use iCloud for backing up his images because he uses Android, while his wife uses the iPhone. Leo says that he can buy 200GB for about $3 a month. Not a bad price. But there are plenty of other choices out there. Google Photos is an amazing solution for both Android and iPhone.
John has all his family on Google Fi and he has created a special email address for everyone to use to send images. Leo says he can do that, but Google Photos has a shared album feature, and that would be far easier. So how does he download the images to his desktop? Leo says he could use Google Drive, which has a setting to backup photos automatically. He can then sync it back to his computer with the Google Drive app. It's for Windows and Mac, but they are working on a Linux version as well. But he should look around, because there's probably one on sourceforge or something.
David has about 20,000 photos in Apple Aperture. What's the best way for him to upload them to Google Photos? He tried the Google Photos uploader, but it won't work. Leo says that Google Photos may have trouble finding them. He should look for a folder called "Original Photos" and make a copy of it. Then he can point the uploader to that copy.
Is there an app that can identify duplicates in Google Photos? Leo says he doesn't know of one, but there are plenty of de-dupe apps that can do it before he uploads.
Carlos has an iPhone 6 and a GoPro camera. He wants to be able to upload photos from both devices to his iCloud Photo Library and his Google Photos library. Leo says that's easy with the GoPro app on the iPhone. Then he can save them to his camera roll and upload it to iCloud. Then he can use the Google Photos app to upload all of them. The other option is to plug the microSD card into his computer and upload them that way.
Alex has been told that Google Photos isn't really unlimited for original photos. Leo says that's correct, but they're pretty darn good. Google is also offering unlimited original backup if you buy a Pixel Phone and the images are taken with it. How does Google tell the difference? Leo says it's probably in metadata. Alex is also wondering if it's unlimted original JPEGs or original RAW? That is unknown. It's very confusing and Google should clear it up.
Leif's iPhone is filling up and it has 128GB of storage! How can he clear it out? Leo says to use the cloud backup on the iPhone. It should manage that. Leo also recommends getting Google Photos and backing up all of his photos. He can get unlimited high quality backup and then he can delete them from his phone. There's even a setting for that.