George is using Google Photos. But he's getting a lot of duplications as he backs up from his desktop, phone and laptop. Leo says that's a common problem, but is usually due to different formats, like RAW and JPG. There's no real way to automatically weed the duplicates out. Picasa used to have that option, but Google killed it and didn't port that feature over to Photos. Leo suggests backing photos from a camera to the phone and let Google Photos upload from that one source. He can also use the sort feature to search for day-of capture and then manually de-dupe from there.
Susan tries to send her sister pictures on her smartphone, but the sister can't figure out how to open them. Leo says to try using Google Photos so she can put photos online and then she can see them through the app. All she needs to do is send her a link to an album, and she can click on it to go directly to the photos.
Joe takes a bunch of photos and wants to know how he can get high-quality images online that his clients can access. Leo suggests Google Photos. He can get unlimited, high-resolution uploads at very good quality. They will also be organized by face detection, GPS, and date, which is convenient. He can then create shared folders where he can then invite people to view and download the images.
Arnold has a frustrating time with Google photos because he can't download his photos to his phone, and when he deletes a photo in Google photos, it deletes it on his phone. Leo says turning off sync in Google Photos will prevent that. And unfortunately, he has to download each photo individually.
Roger needs to be able to post and share photos with an exclusive group of people. What's a good option for that online? Leo says a shared album is ideal. Google Photos is a great option for that. Facebook works if everyone is a Facebook member, but not everyone is or wants to be. Most people have Gmail, which means they have a Google Photos account by default. For pay, SmugMug is a good option.
Richard wants to know how to send pictures to friends and family. His email won't let him attach them because they are too big. Leo says the best way is to put them up on Google Photos and then send them a link so they can download them.
Kathleen has an iPhone and the sound is muffled. Leo says that it's easy to muffle the sound because of where the mic is. As Steve Jobs once said "people hold the iPhone wrong" all the time. Kathleen also wants to know how to tag her mobile pictures to sort and find them in Photos. Leo says that she can use tags in both Google Photos (Windows/Mac) and Apple Photos (Mac). Google Photos will also use face recognition. And if she presses the three dot icon, she can add descriptions in the metadata, which is searchable.
Leo says yes, all Android phones can do this. He just needs to get a USB cable, either USB Type A or Type C depending on what his computer has. A Windows PC should be able to mount the phone as a drive, but he may need to get software for it if he's on Mac. He can look for "Android File Transfer Manager" which is a free program that allows the Mac to see the Android device.
Bob wants to share photos in the cloud. What's the best option? Leo says that Google Photos is great because most people have Google accounts, and Google Photos will automatically sync and delete photos once they are backed up. He can set up albums, it has facial recognition, he can create an album based on time and location, and it offers unlimited hi-res backup for free. Shutterfly is also a good option.