Google Maps

Why Does My Data Connection Drop When Using a Maps App?

S10

Episode 1831

Alac from Irvine, CA

Alac has a Samsung Galaxy S10, and when he tries to use maps, it drops the data connection. But only in cellular, not on wifi. Leo says that location data is done in three different ways ... GPS, WiFi triangulation, and cellular triangulation. It's possible the settings in the phone have it looking for a wifi connection due to wifi calling. Turn that option off, and see if it works. Also, look to see if those apps have "allow cellular data" enabled. It'll be in the app settings.

Why doesn't my phone's GPS work?

Maps on Samsung

Episode 1720

Phil from Moorpark, CA

Phil did an update from his Samsung mobile phone recently and now he has to reboot his phone to make his GPS work in the maps app. Should he avoid the next update? Leo says that the August update is coming and it's important to keep your phone up to date, But in reality, it probably isn't the updates. Leo recommends uninstalling Google Maps and then reinstall it. Before that, try clearing the cache in the app settings. That'll get rid of any corrupted GPS data that could be causing the issue. Leo suspects that's the issue. If that doesn't work, reinstall Google Maps.

How can I use my Android phone with Apple CarPlay?

Apple CarPlay

Episode 1629

Doctor Bird from California

Doctor Bird just bought a brand new Toyota Rav 4, but it only comes with Apple Carplay. How can he get his Android phone to connect and get recognized for navigation? Leo says that is a bad trend, and Sam says that most car makers are making players that will support both. Sam says that if you're ordering a 2019 model, it should support Android Auto as well. If it doesn't, an over the air software update should fix it. The dealer may also be able to reflash the system to give Android Auto support. Also, Android Auto is separate from in-vehicle navigation.

What's the Best Map App for Driving Around Traffic?

Waze

Episode 1602

Johnny from Atlanta, GA

Johnny would like to know about re-routing through accidents and bad traffic with his map app. Which ones are best? Leo says that the least helpful are the maps apps in your car unless the car has an LTE connection to get updates. Google Maps has recently added traffic information and rerouting from Waze. 

Leo uses Google Maps for day to day, and usually uses Waze for road trips. And with Google integrating a lot of Waze features, we're starting to get the best of both worlds.

Why doesn't my maps app work?

Episode 1520

Charity from Anaheim, CA

Charity is wondering why she can't use GPS in Google Maps. She's on Android. Leo says to make sure your GPS is enabled. You also want to be sure your data is turned on. Leo also recommends using Google's other maps app ... WAZE. It's very popular and if that works, then you know that your GPS and Data is working and the maps app has corrupted. Easy to fix. Uninstall, then reinstall. The chatroom says that there is a legitimate blue dot issue that is related to a weak location. If there's also an error that says "cannot update maps," then that means you're not getting data.

How can I take the scenic route in Google Maps?

Google Maps logo

Episode 1493

Dave from Anaheim

Dave uses Google Maps on his phone, but it always chooses the faster routes and sometimes he wants to take the scenic route. How can he do that? Leo says that if he looks in the options, he can choose to avoid highways. That's a start. Although the desktop version of Google Maps will let users move routes with a click and drag, the mobile app doesn't support that yet.

How can I stay in touch with people at home while traveling overseas?

Cell Tower

Episode 1408

Carl from Las Vegas, NV

Carl's wife is going to the Philippines soon and he wants to know the best way to stay in touch internationally. Leo says that the real answer is WiFi. She'll be able to make calls or even video conference via Skype, Facebook, or WhatsApp. If she uses WiFi, it won't cost her anything. She should just make sure to turn off data roaming on her phone. She can also use Google Maps and preload map data so that she's not using data while getting around.

How can I get Google Now to open Waze instead of Google Maps?

Waze

Episode 1388

Mike from Orange, CA

If Mike goes into the app settings, he can make Waze his default navigation app. He'll also want to get rid of Google Maps, or at least disable it. He may need to go into the Google Now settings as well. If he goes into the Waze settings, he can tap on "Open supported links" and select "Open in this app."

This worked for Leo, but Mike is on a Samsung Galaxy S8, so it's conceivable that Samsung has done something to prevent him from being able to change that default.