Google Hangouts

Why Can't I Log Into Gmail?

gmail

Episode 1701

Daisy from Huntington Beach, CA

Daisy is a teacher, who is now doing distance learning with her kids and she's having issues logging into her district Gmail account. She gets a google sign-in page that opens when she goes to Google Hangouts. She now can't get into her account. Leo suspects that is a phony phishing scam that has gotten her credentials and then locked her out. Leo suggests contacting the district IT office and have the password reset and 2-factor authentication set up so that it won't happen again. 

The Internet Will Keep Us Connected During Social Distancing

Social Distancing

Episode 1678

With the Coronavirus outbreak prompting the government to encourage people to practice "social distancing," many companies are letting their employees work from home. Leo says we finally have the bandwidth speeds available to be able to do video conferencing and team applications that can work via telecommuting. Church's are encouraging parishioners to watch services online, and thanks to Google Hangouts, Apple's Facetime and other video chat apps, we can keep in touch with friends and family. So it couldn't be a better time to be facing this.

Should I Pay for Google Voice?

Google Voice

Episode 1585

Gary from Cheektowaga, NY

Gary wants to know if it's worth buying the G Suite from Google. Leo says it makes a lot of sense for companies, but for $10 a month, Gary won't get anything new. Google is replacing Google Hangouts with Meet and Chat, so he may have the opportunity to use that. It also offers Google Voice for new users. Look around. Check out Grasshopper, Mighty Call, or Line2. Leo uses Ring Central. 

Gary also found out that PlayOn, his DVR service online, is going up to $50 a month. Leo recommends YouTube TV as PlayOn requests a password apparently to access some services to record to the DVR.

What's an Alternative to Google Hangouts?

Hangouts

Episode 1576

Ron from New Jersey

Roger uses Google Hangouts and hears that it will be going away soon. Leo says it will be going away for business users, but if he's a Google Fi user, he can still do Hangouts. What Google wants is for everyone to use a new service called RCS. The downside is that there's no iOS version, it's very limited, and you can't have phone calls into the conversation. Hangouts could do all of that, so keep using Hangouts while you can.

How can I make Google Voice my default text messaging app?

Google Hangouts

Episode 1445

Nathan from Grand Rapids, MI

Nathan made "the switch" from the iPhone to the Google Pixel 2. He couldn't be happier. Leo says it's a great phone. Nathan ported his number to Google Voice, and it works great on his old number. But can he make Google Voice the default messaging app? Leo says no. He can make Google Hangouts his default messenger, and it'll show up in Google Voice. It'll even work on iOS.

How can I teach kids online?

Episode 1290

Ken from Rochester, NY

Ken is a teacher who uses Camtasia Studio to record all his class lessons online for his students. He's tried Blab.IM and YouTube Live. Leo says that Google Hangouts is also good. They use something called WebRT which allows him to share a link for a larger number of people to watch, while having up to 10 people participating. He can also have a chatroom. Afterwards, it gets saved automatically to YouTube. It can also be watched on mobile. Hangouts is the best way to go here.