Daisy is a teacher, who is now doing distance learning with her kids and she's having issues logging into her district Gmail account. She gets a google sign-in page that opens when she goes to Google Hangouts. She now can't get into her account. Leo suspects that is a phony phishing scam that has gotten her credentials and then locked her out. Leo suggests contacting the district IT office and have the password reset and 2-factor authentication set up so that it won't happen again.
Jerry is looking for video conferencing software to be able to do book club meetings online. Leo says HouseParty is great for eight or fewer people. Google Hangouts is another option, which is Leo's favorite. It can handle up to 250 people. Zoom is another, but it's not free and is being used currently for schools and businesses.
With the Coronavirus outbreak prompting the government to encourage people to practice "social distancing," many companies are letting their employees work from home. Leo says we finally have the bandwidth speeds available to be able to do video conferencing and team applications that can work via telecommuting. Church's are encouraging parishioners to watch services online, and thanks to Google Hangouts, Apple's Facetime and other video chat apps, we can keep in touch with friends and family. So it couldn't be a better time to be facing this.
Gary wants to know if it's worth buying the G Suite from Google. Leo says it makes a lot of sense for companies, but for $10 a month, Gary won't get anything new. Google is replacing Google Hangouts with Meet and Chat, so he may have the opportunity to use that. It also offers Google Voice for new users. Look around. Check out Grasshopper, Mighty Call, or Line2. Leo uses Ring Central.
Gary also found out that PlayOn, his DVR service online, is going up to $50 a month. Leo recommends YouTube TV as PlayOn requests a password apparently to access some services to record to the DVR.
Scott uses Google Hangouts on his iPad Mini, but when he used it today, the little phone icon is missing. It's been removed from his personal account. What gives? Leo says Google has announced that it is eliminating Hangouts to all but Google Fi users.
Roger uses Google Hangouts and hears that it will be going away soon. Leo says it will be going away for business users, but if he's a Google Fi user, he can still do Hangouts. What Google wants is for everyone to use a new service called RCS. The downside is that there's no iOS version, it's very limited, and you can't have phone calls into the conversation. Hangouts could do all of that, so keep using Hangouts while you can.
Micah has been frustrated with Skype making unwanted changes and he eventually just gave up and chose to use Google Hangouts instead. Leo says that the sad thing about Microsoft buying Skype is that they continue to dumb it down to make it "easier" to use. But it gets frustrating because it doesn't always help when it comes to sound quality for recording.
Nathan made "the switch" from the iPhone to the Google Pixel 2. He couldn't be happier. Leo says it's a great phone. Nathan ported his number to Google Voice, and it works great on his old number. But can he make Google Voice the default messaging app? Leo says no. He can make Google Hangouts his default messenger, and it'll show up in Google Voice. It'll even work on iOS.
Aaron is looking for an alternative to Skype for voice over IP (VOIP) calling. Is Google Hangouts a good idea? Leo says that Hangouts is a good option, but Google hasn't been giving it much attention to it as of late and may kill it.
Ken is a teacher who uses Camtasia Studio to record all his class lessons online for his students. He's tried Blab.IM and YouTube Live. Leo says that Google Hangouts is also good. They use something called WebRT which allows him to share a link for a larger number of people to watch, while having up to 10 people participating. He can also have a chatroom. Afterwards, it gets saved automatically to YouTube. It can also be watched on mobile. Hangouts is the best way to go here.