Heather is receiving a file from her son, but she can't open it. Leo says that if he is sharing a file from Google Drive, he'll have to share the file with someone through their Gmail address so they can view it. Even with an attachment through Google, the file may have saved to his Google Drive and users have to be logged in in order to open it. Probably better to set it to let anyone view it.
Jeff wants to know if Google Backup and Sync is a good way to back up his hard drive. Leo says he's used it and it works. It's not really designed to be a hard drive backup, but he can use it for something like Google Photos. But also remember that Google Drive isn't private. People can see user data online. So he wouldn't use it for sensitive data. Leo recommends iDrive because it does not only encrypt data, but it also has versioning, so it keeps versions of the data. It's a much better solution.
If you need more storage for your Google account, such as archiving your emails, try "Google One" for peace of mind. It's a subscription plan with more benefits than Google Drive. The storage includes Drive, Gmail, and uncompressed images in Photos. Plus, it backs up important data from your Android Phone. You can share the plan with up to five family members, while also being able to hide personal files from them.
Kevin wants to know about getting his data into the cloud. Leo recommends starting with DropBox. But if he has GMail, he already has 15GB of Google Drive for free. Amazon Prime also backs up photos and videos for free.
Sarah would like to go paperless in her office. How can she do that? Rich says that Sarah's Samsung Galaxy Note 10 has a built-in scanner capability and you can simply take a picture of your stuff and then use a scanning app that will then store your documents into the cloud, like in Evernote or Google Drive. Evernote's premium edition lets you search within it. But it's also proprietary, so Rich says that Google Drive is a better option. Scannable is Rich's favorite (iOS only). Google Drive will also directly scan using the "plus sign."
If you are scanning important, sensitive documents with your cell phone and sending those files over the internet, make sure to use an app from a reputable, reliable company. Do not use apps from relatively unknown developers, where images could potentially be intercepted. On Android phones, use Google Drive's scan option. On iPhone, open the Notes app and hit the + sign, then tap the "Scan Documents" option. Evernote Scannable is also a legitimate high-quality (free) scanning app.
Maria wants to know how to back up her recordings on her computer, so she can see them on her phone. Rich says that Dropbox is probably the best option. She can drag it into a folder on her desktop and it will appear on the Dropbox app on her phone. She can also do it with Google Drive or iTunes. If she is fine with paying money, WALTR is a decent alternative.
Roy uses Google Drive and DropBox, but he's having issues with syncing folders to his other services. Leo says to check which folders are synced in the settings. He can also look at a third party service like ODrive. It will do all the syncing and will even merge all of his backup options except for Apple iCloud. He can also use a network attached storage device, which will also have a sync utility.
Leo says that Fred is right to be concerned about the security of sending emails because the contents of the messages can be read along the way. If the email is going from one Gmail address to another, however, it would be secure. Ultimately, though, Leo doesn't recommend sending attachments at all. Opening attachments is how most people end up getting infected, and it doesn't just affect that person either. It will spread to all of that person's contacts, affecting their family, business, and the internet as a whole.