Google Contacts

How can I sync my contacts to the cloud properly?

Episode 1190

Diana from Laguna Beach, CA

Diana bought a new Apple iPhone 5. The Apple store employee merged her contacts, but every contact in her phone was from iCloud and not her personal contacts. Leo says that's probably true. He assumed that Diana's phone was backed up, and it wasn't. Going forward, Diana should continue to backup to iCloud so if she loses her phone, she'll still have her contacts. She should just clean it up first. Then back up her contacts to the Cloud and have it continue to backup regularly.

Why can't I search through my contacts on my HTC One?

HTC One with Beats audio

Episode 1139

Gary from San Diego, CA

Gary has an HTC One with Beats audio. He has over 5,000 contacts and his phone won't let him search through them. Leo says that's likely because HTC has replaced the Google contacts app with its own, which is a problem. Google has started to release apps like Calendar and Docs on the Google Play store, but hasn't released the contacts yet. They probably won't, since people mostly use the phone's dialer for that.

Why does my phone have nearly 10 GB of contacts?

Samsung Galaxy S III

Episode 1139

John from Lakewood, CA

John has a Samsung Galaxy S III phone, and his contacts are taking up nearly 10GB of space. Leo says that sounds extremely odd. Since it's been quite awhile sine John has reset the phone, he should try doing that. First he should make sure that the phone has been syncing and backing up his data. To do that, he can look at his Backup settings in the Settings menu and make sure it's enabled. He can even manually initiate a backup to make sure it's being done. Then he can do a full reset and that should clear everything up.

Whats the best smartphone for someone who isn't interested in social networking?

Google Moto X

Episode 1075

Pam from Hollywood, CA

Pam has to get a new phone and she's really intimidated with the whole smartphone thing. She doesn't like apps, or the privacy issues. Leo says that smartphones are great for contact management, maps, pictures, and more. But that doesn't mean Pam needs to start drinking the Facebook kool-aid. Just don't install those apps.

How can I transfer my old PDA contacts to a new Phone?

Handspring Visor PDA

Episode 1058

Russ from Redondo Beach, CA

Russ uses a Windows XP machine at work, and his contacts are in an old HandSpring Visor PDA. Leo suggests exporting the data to the CSV (comma separated value) format and then inputting them into Google contacts directly. He can also do his Calendar data that way. Then it really doesn't matter what phone he uses or if he changes phones. It'll be there automatically.