google cloud print

How can I print in color with Google Cloud Print?

Samsung Galaxy SIII

Episode 960

Stan from Rialto, CA

Stan has an HP all-in-one printer that he wants to print to from his Samsung Galaxy SIII via Google Cloud Print. When he prints images, it comes out in black and white, not color. Leo says to make sure the printer isn't defaulting to black and white. He can check in printer settings for that.

Web8880 in the chatroom says that it's a known bug. Color may be an advanced option in Chrome's settings.

How can I bypass corrupted Mac printer drivers to print?

Epson Workforce printer

Episode 959

Patricia from Los Angeles, CA

Patricia's boss has put in a code requirement so they can track what is being printed. It's corrupted the drivers, though, and the ones they've provided don't work on the Mac. Leo suggests trying Google Cloud Print. This will allows her to print via the internet to any printer.

The Chatroom has found a fix from Worchester Polytechnic Institute that will allow Patricia to print from her Mac.