Rick has had a Yahoo account for most of his digital life. But now his daughter is trying to get him to use Boomarang, and it only works with Gmail. So he's decided to migrate over to Gmail. Leo says that Gmail is a great option, but if he's looking for professional level support, then subscribing to Google Apps may be the solution. The chatroom says that GSuite is an option. It's $4.16 a month per user with support.
Larry wants to help a friend using his mobile phone, but he has iOS and his friend uses Android. Leo says the good news is that they're both computers. It'll be similar, but he'll have to spend a little time getting the lay of the land to learn the unique ins and outs of Android. But it's all minor stuff. The really good news is that the issues that Larry's friend has is with setting appointments and reminders, and going through Google makes it really easy. He'll just enter his Google credentials once and Google will take care of the rest.
Tony's mobile phone is having trouble with Google apps. Leo says if all of his Google apps have been affected, that means it's the backend services that are broken, which is a side effect of having an open source scheme. Leo says that Google has redesigned their apps to "look" like apps, but they are mostly web driven. So he'll have to make sure all of his software updates are done, from the carrier and Google Play store.
Pat has four macs in various locations and wants to know if they will all be synced with iCloud like DropBox does. Leo says yes and no. It will sync, but not via a folder. The key is all the same Macs running the same shared Apple ID. Can she go work on different macs simultaneously? Leo says that could be problematic. To do team operations, a good third party app is GitHub.
Patrick needs to get a new smartphone for his e-commerce business. He uses email with Roundcube. Leo says that Roundcube is IMAP and it'll work with any mail account. Leo recommends having GMail go get his Roundcube mail and then use Google Calendar, Tasks, and other services with it. Leo says he should avoid Outlook. It's old and the UI is terrible. Google Apps is the best option across the board. It's very low cost and works everywhere.
For task apps, Leo recommends a few options:
Tim's company uses Outlook and he'd like to have everyone share files and calendars without setting up an Exchange server. Is Google the best option? Leo says that it may be.
The latest version of Gmail's iOS app will not only support background app refresh, but also will provide for sign in across all Google apps. This means that once a user signs into gmail, he or she is automatically signed into all Google apps. This also works for signing out. This is leaving users up in arms over the fact that Google is even more intrusive in their daily mobile lives. Users are also complaining that the app refresh will eat up more battery power. In Europe, countries are investigating Google over privacy issues as a result.
Trent works in the IT department at a local school, and they are currently running a Microsoft Exchange Server. They're thinking of moving over to Google Apps. What does Leo think?
Although Google's primary business is selling ads based on search, it's dying out as the business matures. To that end, Google has decided to start charging businesses for Google apps like docs, email, and more. Google has also created a communities section where groups can be created by Google + users.