Google

What do I do when my Chromebook "expires?"

Acer Chromebook

Episode 1704

Bob from Warren, RI

Bob's Chromebook is "expiring" this month. Leo says he hates that Google does that. But even though Google will stop updating your Chromebook, that doesn't mean it'll stop working. It will be fine for most things. Will it be a security issue? Not really. Chrome is inherently secure as it is. So Leo wouldn't really worry about it all that much. When you're ready to upgrade to a new one, then buy it. Acer's Aluminum Chromebooks are great for around $300. But no need to feel pressured to do so now. 

Should I return my Pixel 4 XL and get a Samsung S10?

Samsung Galaxy S10

Episode 1696

Tom from Toronto, CAN

Tom just got the Google Pixel 4 XL smartphone, but he saw that the Samsung Galaxy S10 is now the same price. Should he switch? Leo says he really likes the Pixel 4 because it's a pure Google experience. You get a lot of junk with a Samsung phone that unless you like it, you don't really need it. The S10 is a very nice phone, and the screen is as good as it can get. But is it worth getting rid of your Pixel? Keep in mind that the Pixel will be updated quicker because it's pure Google.

Apple and Google develop location based app for tracking CoVid19 Exposure

Apple & Google

Episode 1690

Thanks to a new feature in both iOS and Android, if you encounter someone who has been exposed to COVID-19, the phone will be able to alert you based on the person's location data, and that of others they have encountered. And if you're sick, it will enable medical professionals to track the path of infection through phone location data. It's called "contact tracing." The new feature has met with protest though, because Apple won't give governments all the information. It will also be a voluntary download.

Google and Apple Develop Tracking App to Battle Covid19

Apple

Episode 1686

By tracking your movement, and everyone you encounter, Google and Apple have developed an app that will notify everyone and public health authorities if you get sick. All you need to do is press a button that you are feeling sick, and the app does the rest. But your privacy is promised to be protected. The challenge, though, is to get everyone to opt-in and download it.

Use Android 10 & Google Assistant for Voice Dictation

Many modern Android 10 phones have a voice recording dictation system that transcribes audio as one talks. For stroke victims or elderly folk who may need voice-to-text technology, this comes in handy for sending messages. Chromebooks can bring up Google Assistant, and users can dictate with that. Afterward, a user or friend can take a look at the text and edit out any inaccuracies.

Will My Chromebook Be Safe After End of Support by Google?

Chromebooks

Episode 1659

Lex from Richmond, VA

Lex hears that "end of life" support is coming for some Chromebooks. How safe will a Chromebook be after those dates? Leo says that new devices will have six and a half years of auto-updates, while much older generation Chromebooks have already been phased out of support. But Chromebooks are still incredibly secure. It'll be fine to continue to use.  Will a VPN help? Leo says not really. 

How Can I Recover My Gmail Account?

Gmail

Episode 1652

Thomas from Riverside, CA

Tom moved to another state and his Gmail account has been locked out. How can he get back control of it? Google says he has to go back to the old location to recover it. This is why you use an alternate address for recovery. But if that doesn't work, you may be out of luck since there's no support. Leo says before anything happens, to do the security checkup. Turn on 2-factor authentication, and set up a secondary email that isn't Gmail for recovering it. Also, periodically, back up your email through Google Takeout.