Daisy is a teacher, who is now doing distance learning with her kids and she's having issues logging into her district Gmail account. She gets a google sign-in page that opens when she goes to Google Hangouts. She now can't get into her account. Leo suspects that is a phony phishing scam that has gotten her credentials and then locked her out. Leo suggests contacting the district IT office and have the password reset and 2-factor authentication set up so that it won't happen again.
If you want to download and back up all those pictures on Google Photos over the years, try using Google Takeout. It's a lot faster than backing up manually, especially for people with huge batches. Google Takeout allows you to see the data you've given to Google in other areas too, like Google+ (rest in peace).
Mark's mother in law has failing eyesight and still wants to use her email. Is there a program for that? Leo says that Windows has a text to speech option. Look in the accessibility settings for it. But the easiest for Gmail is an extension for Gmail called READ ALOUD.
John's friend is trying to log into mail.yahoo.com and he can't sign in, but his wife can. Leo says that Yahoo wants to do two-factor authentication now, so it may be that he has to change his password and update his settings. There may be issues with his Verizon.net email, which is preventing him from accessing his Yahoo account. Verizon also owns AOL. What Leo recommends is getting the hell away from Yahoo and going to Gmail. What Leo suspects is that Yahoo deactivated his account due to suspicious activity.
If you need more storage for your Google account, such as archiving your emails, try "Google One" for peace of mind. It's a subscription plan with more benefits than Google Drive. The storage includes Drive, Gmail, and uncompressed images in Photos. Plus, it backs up important data from your Android Phone. You can share the plan with up to five family members, while also being able to hide personal files from them.
David wants to be able to archive all his emails beyond Google's 15GB allotment. Leo says that Google's One Drive is the best for archiving. Are there alternatives to Gmail? Leo likes Fast Mail. Proton Mail. Mail.Org. Those three aren't free though.
Mikah is going to set up his own domain using Hover. But how does he create an email? Leo says to start with the custom domain. Then he can use Gmail to forward the email to it. Or Spectrum email, or even a paid service like Fast Mail. It doesn't really matter. Then put that into a domain record and it'll get passed on.
Clean up or edit the accounts on your iPhone (iOS 13) by looking under Settings > Passwords & Accounts. This allows you to see what accounts reside on your iPhone, such as iCloud and Gmail. You can add new ones or delete accounts that you don't need anymore. If you have a malfunctioning auto-login process, such as one your workplace set up for you, you may want to delete the account and re-add it after consulting your IT coworkers. Random pop-up error messages can get quite annoying, after all.
Ed has over 500 emails in Gmail and he can't find them. They just aren't there, but Gmail says they are there. Leo says that the default of Gmail is to archive, not delete. If you click on the MORE button on the left, you'll find a folder called ALL MAIL. Every email should appear there. If you don't see them there, they are gone. Also, check the archive.
Jason would like to move his email away from GoDaddy, but he doesn't want to use Gmail. Any options? Leo says the nice thing about having his own domain, is that he can move it anywhere, and even to another registrar. Jason may need to jump through a few hoops, but it can be done. He can also go into the domain record and forward the email to another host. It's under the MX record. Leo recommends using a paid one, because it will not only give support, but they won't close the account out of anywhere. Should he run his own server? Leo says no. Don't do that. Its too much work.