Gmail

Why Won't Gmail Let Me Log in Through a VPN or Hotspot?

Gmail

Episode 1809

Ken from Topinabee, MI

Ken has a number of emails running in Outlook. A few are Gmail. Everything works fine at home, but Gmail thinks he's being hacked and won't let him log in when he uses a hotspot or VPNs. So he has to go outside the VPN to log into Gmail in order to register the IP. And that only works sometimes. Leo says to go into the Outlook settings and make sure you have a proper profile created using GMail's SMTP for those Gmail addresses, along with your login and password. Leo suspects that is where the hiccup lies. Also, turn on two-factor authentication.

How Can I Back Up My Gmail Data?

OneDrive

Episode 1805

David from Redondo Beach, CA

David has been doing 3-2-1 backups, but he has 10GB of Gmail data. How can he back that up? That's a lot of backup data. Leo says he can use Google Takeout, but 10GB will take a long time to backup and it doesn't really answer the issue of interoperability. It would be ideal if he could just move the data from one service to another without having to download it first and put the computer in the middle. It's also in a format that another service may not understand.

How Do I Change From AOL to Another Email Provider?

Fastmail

Episode 1803

Carmen from Victorville, CA

Carmen is concerned that Verizon sold its AOL service. How will that affect her, and could she take her AOL email to another provider? Leo says that rather than tying herself to an ISP email provider, use Gmail or a separate provider. Gmail is free, and you can transfer your email over to it, even forward your AOL service. Leo likes to use FastMail, a paid service that has all those features and more. 

Why Can't I Associate My Domain With Gmail?

Interserver

Episode 1802

Jim from Louisville, Kentucky

Tom bought a few domain names and has used them to create email addresses for all his kids. He's been able to forward the MX records to Gmail, but he's having issues being able to associate the domains with the actual accounts. Leo suspects that Google may be restricting it for those who pay for Google workspace. They're not going to allow it for free accounts because there's no benefit to Google to do so. 

Can I Change the Subject Heading in Gmail?

Gmail

Episode 1800

Reid from Atlanta, GA

Reid doesn't care for Gmail, which he has to use at work. It's definitely not as good as Lotus Notes or Outlook, especially when it comes to searching for content. Leo says that he uses Gmail corporate and finds it very capable with features that many don't even know about, much less use. So Leo advises just getting used to using those features. Leo also doesn't use the web interface. He uses FastMail's client to run through Gmail. So if he can get the company to approve using Fast Mail as a third-party client to grab Gmail, then that may be the way to go. Can he rename the subject line?

How Much Should I Pay for a Domain Name?

Google Domains

Episode 1797

Steve from Beaumont, CA

Steve wants to register his grandkids' names as a domain. But how expensive is it really? GoDaddy charges a lot. Leo says that there are various registrars out there, and the price isn't fixed. So if GoDaddy is too expensive (and they'll also try and upsell you with hosting and other features), then go to another registrar. Leo recommends Google Domains. They're probably the most affordable out there. About $10 a year. It shouldn't be more than that. Another good registrar is Hover.

How Can I Back Up My AOL Email?

AOL

Episode 1796

Kirk from Phoenix, AZ

Kirk is an AOL user with Microsoft Outlook, and he wants to know how he can back up his email. His email PST file is 13.9GB! AOL recently eliminated all of his 2020 emails and he wants to make sure he has a copy, just in case. Kirk is also concerned that his email doesn't appear on his iPad.  Leo says it's a good time to get out of AOL and try another service. Leo recommends Gmail. 

How Can I Get Back Into My Gmail Account?

Gmail

Episode 1795

Sam from Los Angeles, CA

Sam's computer was recently stolen with a screenplay that he had been working on. He had a backup on his email, but he can't get into his email. He logs in, but he gets an incorrect password error. Leo says that the people who stole Sam's computer may have reset his Gmail password. Leo says to check out the Gmail Recovery page to take steps to get your email account back under your control.

Why Can't I Get My Gmail With Outlook?

Gmail

Episode 1786

Thomas from Tustin, California

Thomas is having trouble getting an email from Gmail through Outlook. Leo says he will have to be sure that IMAP is turned on in the Outlook settings. Here's a technote on what to do - https://support.google.com/mail/answer/7126229?hl=en. Leo also recommends going with FastMail. He'll have to pay for it, but it has additional features that make it worth the money.