Paige is worried that she'll lose all her email someday if Google cancels her account or closes down Gmail. Leo says that FastMail is a paid service and it's a better option. However, you can back up your Gmail using Google Takeout. You could also use FastMail to go and get your Gmail if you make that choice. And you can use Evernote to back up your Gmail as well.
Thomas is having trouble getting an email from Gmail through Outlook. Leo says he will have to be sure that IMAP is turned on in the Outlook settings. Here's a technote on what to do - https://support.google.com/mail/answer/7126229?hl=en. Leo also recommends going with FastMail. He'll have to pay for it, but it has additional features that make it worth the money.
Ron recently picked up a Samsung S8 mobile phone, but his new Outlook contacts don't come up on his phone. Just his old contacts. It's synced with Outlook at work. Leo says that to make sure everything is all synced up. You may be synced to Samsung contacts, and you need to be sure that it's synced up with Outlook. There is also a setting in Outlook to use autofill with contacts.
Jeff is frustrated with Microsoft Outlook and searching with Gmail. Leo suggests going with X1 to search Outlook and Gmail really well. So will Hexamail, which many says is the best email client for Exchange. The chatroom also suggests rebuilding your index in Outlook. That could speed up the search. Or just move everything over to Gmail and use it.
Herb has been having issues with one of his AT&T email accounts just stopped working in Apple Mail, and he had to spend hours to fix it. AT&T uses Yahoo mail, and it's going through a bad patch right now. What are his alternatives for a new email client? Leo says that Gmail is a great free email client that will also let you keep your existing email at AT&T and go get it from time to time. Gmail also has great spam filters. You can also get a third-party app called Spam Sieve to filter out spam before it gets to your mailbox.
Kevin can't edit his emails in Gmail. Leo says to try choosing "edit and resend," because if he's already sent it, he can't just re-edit a sent email. It's a better idea to save the email as a draft, and then edit it before he sends it off. After the fact, he will have to Edit and Resend. He could also copy it or forward it and then edit it that way.
Richard wants to know how he can stop all the spam he gets. Leo says you really can't. You can block emails and send the spam directly into the trashcan, but it's like playing wack-o-mole since spammers know you're going to do that and change the emails they send from. They also use spoofing to fool email clients to get past filters and change them regularly. All told, up to 80% of all email traffic comes from spammers.
Bruce keeps getting spam but the email address they are using isn't his. What gives? Leo says that spammers can "spoof" the address in the to and from settings, but it's likely a BCC of Bruce's email address that is causing it. He can't see the BCC, so he keeps getting it. But he may be able to filter out all those addresses through Gmail. Also, be sure not to open those emails. They could be potentially dangerous. He can block them, but it's like playing whack-a-mole. Eventually, they'll move on to another target.
Diane says that she has multiple Gmail accounts. She'd like to remove one. Leo says to go to that account and log out. Once she logs out, it won't be available. You can also remove it. Click on the picture and then manage the account. Once there, you can select delete or disconnect the account. You could also sign out of all accounts and then sign in to the account you want.
John bought a new domain name and wants to set up an email. How can he do it for free? Leo recommends going with Gmail. It's a great free service with excellent spam filtering. Microsoft's Outlook mail is also good. Then, you can tell your domain DNS listing to send an email that comes for you to that email service. In the settings for the domain name, there will be DNS settings and one will be for email. That's where you will input the forwarding address for your email. It's also called the MX setting.