Bill wants to get his first smartphone. He's been using a flip phone. Leo says that a smartphone really isn't a phone, so much as a computer in a pocket. So if all he wants is to make phone calls, a smartphone will be pricey overkill.
Mark uses a flip phone. It's just easy to use. But his friends are trying to get him to adopt a smartphone. He finds them complicated, though. Leo says smartphones are more computers that can make a call, not a phone that can get online. Leo says that since Mark likes the reliability of a flip phone, he should just keep it, and then get a tablet like an iPad to connect online. That's the simple solution.
Robert has a cheap phone and wants to know how to use tethering to connect to the internet. Leo says hotspotting is the current way to wirelessly connect, but for Robert's phone, he may need to tether it with a cable. One thing is to know that he may need to pay extra for tethering. He'll also have data limits as well. It may be better for him to get an iPod Touch which will wirelessly connect to his internet. Or a Chromebook.
Susan has a flip phone and she doesn't know how to get the photos off of it and onto her computer. Leo says that flip phones weren't really designed to be as "smart" as like an iPhone, and company stores aren't really invested enough to help her.
Leo recommends going to a third party cell phone store. They'll have the tools to help her. There is a third party software called BitPim, but it's not very easy to use. She would need a special cable as well.
Veronica says that being in Alaska, mobile service is limited to Verizon or AT&T. Her contract is up and she's trying to decide if she should get a smartphone. Leo says it depends on LTE coverage where she is. Ask your friends and neighbors what they use and if they like it. Paying for data would be an additional monthly cost. There's no need to succumb to the pressure of getting a smart phone if she doesn't need it.
Emily has a Sanyo Katana DLX flip phone, but it didn't come with a car charger. She's wondering if car chargers for those older phones are universal. Leo says they are not. Those older Sanyos have a specific Sanyo connector that is not like any of the others.