Dave uses Firefox and the favorites get lost from time to time. Leo says that can happen if he uses Firefox Syncing. There is a bookmark management tool within Firefox. Open the sidebar and select bookmarks (CTRL+B). He can then search for the bookmark he's looking for. It's very easy to hide a folder or bookmark by accident. CTRL+B can help him find them again. It could also be that he accidentally deleted them. Dave also uses Time Machine to save to his Western Digital Passport. But now it won't let him back up to it unless he formats the drive.
When sending private information online, it is best to avoid doing so through email as the email servers between your email provider and the other person's are not that secure. However if you need to send private information via email, Leo recommends zipping your file content and sending them the password to access the zipped content through another means such as phone via text message.
Other services that you can use to send such highly confidential information are FireFox Send or ShareFile!
ISPs in the United Kingdom has labeled Firefox a "public villain" because it is advocating private browsing with a new version of the browser that makes your activity online invisible, making it impossible for ISPs to sell your browsing data. Leo says that alone is enough to start using Firefox again.
Yesterday, all the extensions for Firefox suddenly stopped working. Leo says it turned out to be that Firefox forgot to renew their certificate for security, causing them all to stop working. Now they're pushing out a fix to get things back up and running.
Gary wants to know more about FireFox Send for sending files up to 1GB (or 2.5GB for those with Firefox acct) in size. First of all, it's free! Firefox Send also has a timed delete, so after a set amount of time, the file disappears from the server. Users can also encrypt and send the password to the recipient.
Frank is having issues with Firefox. He loses his logins, bookmarks, etc when logging into another computer. Rich says Frank needs to turn on Sync in Firefox in order to see them from computer to computer. The other option is to use Safari on his computer since he also uses an iPad.
Adam has stopped using Chrome in favor of Firefox because it's gotten a lot faster. How can he cast from his browser like he can from Chrome? Leo says that Chrome does it natively. Leo says he'll need an extension from Firefox to do it and that may be hard to do.
JP just bought a new computer workstation, but Firefox no longer streams live via YouTube. Leo says that it could be that there isn't support for HTML 5 because there's no standard for streaming video. The browser gets to decide what codec to use and Firefox might not support that codec since it may be proprietary. Leo recommends trying Google Chrome.
The chatroom says that JP may have IGPU enabled in his BIOS. Disabling it should free it up. Here's a video on YouTube about it.
Gillian is having issues with her browser. Leo says the best way to deal with her browser problems is to reset it. She should go into the Menu, then choose Settings. She should type "Reset Settings" in the search box.
The chatroom also says that the browser may be set to delete search data on exit. GroovyPost.com shows how to disable that here.
Blanton's browser has been hijacked by Launchpage. His home page goes to a bunch of credit card sites and ads. Leo says that's an easy fix. In Firefox, he can just go to Settings > Preferences > General > Startup and change it there. Or, an even easier method is to drag the page he wants to the house icon and release.