Firefox

Use Edge Instead of Internet Explorer

If you are a Windows 10 user and browsing the web, you should stop using Internet Explorer. At least if you're not forced to for work reasons. It is outdated and insecure at this point, but luckily there is a much better alternative by Microsoft. Their "Edge" browser can import your settings/bookmarks from IE and provide more security. It is also much faster than Internet Explorer and behaves much like Google's Chrome browser. You can read PDFs in Edge built-in, instead of using Adobe Reader.

How Do I Transfer Firefox Extensions and Preferences On My Mac?

MacBook Pro

Episode 1741

Jody from LA, CA

Jody has been using a MacBook Pro as his main computer and recently moved over to a MacBook Pro. But he hasn't been able to move his Firefox extensions and bookmarks over. How can he do it? Leo says that Firefox has a sync capability at the bottom of the WIndow. Set up the account and Firefox will sync from one machine to another. Easy Peasy. The other way to do it is to export bookmarks through the Bookmark Manager.

How does eBay know what I buy on Amazon?

eBay

Episode 1740

Jerry from Hatfield, PA

Jerry has been shopping on Amazon for some tools, and recently when visiting eBay for alternative shopping, he's been getting a notification from Amazon about what he's been doing online. That's creepy. Leo says it's probably Google doing it, in spite of using a VPN. If you're still logged in, they can track you. Amazon may also be selling your search activity with eBay. It's in the terms of service that they can do that.

Why won't webpages load unless I move the mouse?

Firefox

Episode 1714

Walter from Los Angeles, CA

Walter has an old Dell i7 laptop that he loaned to a friend. But lately, the Firefox browser won't load a page until you move a mouse and the page pops up. What is that all about? Leo says it sounds like a bug in Firefox that is waiting for an input. It's called a "signal event loop." It may be a failed install of Windows 10 is likely the culprit. So back up the data, wipe the drive, and reinstall Windows 10. That should solve the issue.

Why Am I Getting Popups?

Chrome

Episode 1677

Dale from Los Angeles, CA

Dale is getting notifications from Google on his laptop. Leo says that those are ads triggered by some software that Dale is using. Leo says it could be a browser hijack that's causing it. He can go into browser settings and turn off notifications from sites he visits. In Chrome, it's turn off browser notifications. He may have to do a little digging in the menu settings.

What Happened to My Bookmarks in Firefox?

Firefox

Episode 1669

Dave from Ridgecrest, CA

Dave uses Firefox and the favorites get lost from time to time. Leo says that can happen if he uses Firefox Syncing. There is a bookmark management tool within Firefox. Open the sidebar and select bookmarks (CTRL+B). He can then search for the bookmark he's looking for.  It's very easy to hide a folder or bookmark by accident. CTRL+B can help him find them again. It could also be that he accidentally deleted them. Dave also uses Time Machine to save to his Western Digital Passport. But now it won't let him back up to it unless he formats the drive.

Sending Private Information Online

FireFox Send

When sending private information online, it is best to avoid doing so through email as the email servers between your email provider and the other person's are not that secure. However if you need to send private information via email, Leo recommends zipping your file content and sending them the password to access the zipped content through another means such as phone via text message.

Other services that you can use to send such highly confidential information are FireFox Send or ShareFile!