FIOS

Should I keep FIOS for my internet?

Verizon FIOS

Episode 1718

Dan from New Jersey

Dan's phone contract and his FIOS contract have both expired. So he's thinking what's next. Leo says that if you get good fiber speed, there's nothing faster. It really comes down to how much they charge for the speed you want. And then how much they say it is, vs. how much you are actually getting. $49 for 200MB down is not bad. Gigabit would be even better because it's symmetric (same up/down) for about $60 a month.

Can I use my own router for FIOS?

Verizon

Episode 1651

Andrew from Brewster, New York

Andrew has Verizon FIOS and wants to know if he can use his own router. Leo says that Verizon bundles the router/modem together. Leo says you won't save any money since you have to use Verizon's modem/router anyway. But if you want to do your own router, you can turn off HDCP in the Verizon router and then use your own router for a better experience.  Here's a YouTube video on how - https://www.youtube.com/watch?v=w2Jr_0P0zwY

Why is my TV reception worse after getting FIOS?

HDMI Cable

Episode 1333

Bonnie from Devore Heights, CA

Bonnie has a Sharp LCD TV, had FIOS TV installed yesterday, and now the picture quality is terrible. She cancelled it, but now it's still not any better. Scott suspects that the cable that they replaced her HDMI with was faulty or cheap and that caused the inferior reception. Scott suggests connecting her DVD player via component and then connect the satellite box via HDMI, and get a different cable. That should solve it.

What's the best internet alternative to Frontier?

Episode 1288

Don from Rancho Cucamonga, CA

Don is a Verizon customer and they just got bought by Frontier communications and now his FIOS internet speed has been cut in half, which is worse than dial up. What can he do? Leo says that Time Warner cable is probably his best bet for broadband. They just got bought by Charter Communications, though. Cable is usually better than DSL, but it also depends on how it is in his area. As for phone service, he can just keep it or simply cancel it. He should make sure he gets a DOCSIS III modem if he goes with cable, though.

Why does my DSL drop off?

Episode 1243

Laurie from Long Beach, CA

Laurie is frustrated with her DSL because it's constantly dropping off. Leo says that DSL often comes on old copper wiring and the farther away you are, the more likely you'll get drop offs. The inside wiring may also be an issue. Laurie's provider also has an inside wire plan she can pay for, but it sounds like Laurie is pushing the edge of her existing technological capabilities. And since they're pushing Laurie to go FiOS, they have little motivation to fix the old lines. But FIOS uses Fiber Optics and it's more reliable and faster. It can also be more expensive, though.

How can I use my own router with FIOS?

Episode 1190

Steve from Hermosa Beach, CA

Steve has FiOS and the Wi-Fi seems to be slow. How can he speed it up? He'd like to bypass the Verizon router and use his own. Leo says that he'll have to use the Verizon device to connect to FiOS, but he can disable the router part and use his own router instead. He'll need to connect them with ethernet to make it work. The router is also built into the modem and is using network addressing. Steve should put the router part in "bridge mode" to just hand it off to the router.

Is there a better internet option than FiOS?

Episod 1093

Steve from Hermosa Beach, CA

Steve is going to buy the GoPro Hero 3+ Black Edition camera because it can go to 4K. Leo says he has one that he used just yesterday while zip lining, and it had great video. He will sacrifice frame rate by recording in 4K, which is why Leo prefers to use 1080p with 60fps. That's best for sports. They also have a super wide angle field of view. It's a great camera. Rock solid.