Steven logged into the hospital internet on his iPhone, and he lost all his numbers. It reverted back to an old phone backup. Leo says that's an odd thing. Sync is notoriously troublesome because it doesn't usually know what version is the current, official version. Look at all the accounts the phone is logged into and see what account syncs to the contacts. That is usually what happens. Users wind up logging into a different account, and it wipes out the existing contacts.
Steven wants to know if it's better to image a drive or make a backup of everything. Leo says that imaging a drive makes for a quick reinstall that he can put back onto the hard drive quickly. But it's frozen in time and goes out of date quickly. That's where an incremental file backup comes in handy. Leo uses both and recommends that.
Gary wants a way to share files on a one-time basis. He found a program called 1AV Share, but it wants to open a port. Leo says he shouldn't use that. It's not secure. Leo recommends Resilio Sync. When he shares a file, it will send a code and using the code, it will share the data securely. DropBox is another option. Citrix ShareFile is great if he needs to be HIPPA compliant.
Scott has been using Dropbox as a backup, but he's realized that Dropbox doesn't remove the files from his computer. Leo says that's because Dropbox syncs to the computer. He could delete the files, but sync will then delete them from Dropbox as well. Scott would have to backup to Dropbox and then remember to turn off the Sync feature. Then before he turns sync back on, he'd have to copy those files to another backup source, otherwise it'll sync deletions.
Sam is looking for a Blu-ray player for the grandkids. Leo says that blu-ray and DVD players are fairly inexpensive. What Leo says may be a better option is to get them a Playstation or Xbox One. They come with blu-ray drives built in. But if he just wants to get the player itself, there really isn't a difference between them at this point.
Craig did a backup using Windows Copy and it stopped half way through and crashed. Leo says that Windows Copy is a terrible utility, so terrible that Microsoft had a utility in the system called RoboCopy that would do it from the command line. So how does he get the rest without duplicating? For that, he would need a sync solution:
Robert is a college professor and he wants to take all his desktop files and put them in the cloud, syncing them with his laptop and desktop computers. Leo says there's several ways to accomplish that goal. ICloud will do it if you have a Mac. Both Microsoft's OneDrive and DropBox will do it for both Windows and Mac. Leo says that DropBox is probably the simplest way to go about it. The Chatroom says that Box.net is hipping compliant as well.
JC has been requiring his customers to do off site backup. But the problem is, they're all backing up to him and his network! That's getting a bit pricey. He's been thinking about using BitTorrent Sync. Leo says it's an interesting technology which allows data syncs across all bittorrent users. But it's a leap of faith because nobody knows how it really works.