David had to buy a new computer. He put dropbox on it, but now it's "barking" at him to buy more space. So he deleted some files, but dropbox also deleted them from his computer! What? Leo says that Dropbox really isn't a backup solution. It's a file syncing solution. That's why you only get 2GB for free. The reason why they delete it from the computer is that DropBox works through Sync, so it can match the files you have on dropbox and the computer.
Cavot has been using DropBox for years and wants to know how he can easily transfer 2-3TB of data to a new service, like iDrive. Leo says that iDrive is a backup service, while DropBox is a file sharing and syncing solution. And not a great one at that. The problem is that DropBox also syncs deletions, so if you delete it off your hard drive, it'll delete it off dropbox. You can ask iDrive to send you a hard drive which you can then download the data and then send it directly to iDrive.
Tim wants to synchronize his data to a backup drive. Leo says that file sync for backup is better than just a conventional backup because it won't duplicate data. How can he do it with iDrive? Leo says that's how iDrive works! Once it does the first initial backup, then it syncs changes.
Steven wants to know if it's better to image a drive or make a backup of everything. Leo says that imaging a drive makes for a quick reinstall that he can put back onto the hard drive quickly. But it's frozen in time and goes out of date quickly. That's where an incremental file backup comes in handy. Leo uses both and recommends that.
Terry backed up his photos to Microsoft OneDrive and then it deleted all of his pictures. Leo says there had to be a setting that Terry missed that had a checkbox for deleting his photos after copying them online. But if he logs into OneDrive, they'll likely be there waiting for him.
JC has been requiring his customers to do off site backup. But the problem is, they're all backing up to him and his network! That's getting a bit pricey. He's been thinking about using BitTorrent Sync. Leo says it's an interesting technology which allows data syncs across all bittorrent users. But it's a leap of faith because nobody knows how it really works.