Trevor has a special needs teenager and he needs to get her a phone that has no access to the internet but can send text messages. Leo says don't completely rule out a smartphone as there are plenty of apps out there for special needs people. But it can be risky, so maybe waiting on a smartphone is a wise idea. The iPhone has excellent parental controls though. A feature phone, or flip phone, is inexpensive and you may be able to get one for free. But texting is a lot harder on a flip phone.
Bill wants to get his first smartphone. He's been using a flip phone. Leo says that a smartphone really isn't a phone, so much as a computer in a pocket. So if all he wants is to make phone calls, a smartphone will be pricey overkill.
Mike bought a Lenovo Smart Display for his mother, but they're having trouble linking her feature phone to the display. Leo recommends creating a Google account for his mother, then use the app to sign into it. You can also get a cheap or used phone that can connect to WiFi. Set it all up and connect to her WiFi. Have only one icon on it for Google Home, and that should connect her. Also, check out the Google Home Hub Max.
Roger bought a "dumb phone" for him and his wife. Leo says he calls them feature phones. Roger says that they didn't know anything about the dumb phone. But when he charges it up it is dead within a day. Leo says that shouldn't happen - feature phones should last days. Leo says that Roger should take them back and ask for one with better battery life. In fact, he shouldn't even have to pay for it.
Ernesto needs a new cell phone for his father. He doesn't do any smart things like apps or texting. He just talks. He wants one that will work between the US and Mexico. Leo says that a "feature phone" is an easy and inexpensive purchase. Alcatel is one brand that works in both places. He should go to T-Mobile and he can probably get one for free on a pay as you go plan. They also offer free international data and cheap international calls. It'll also work in 190 other countries as well. The chatroom says that AT&T is best in Mexico.
Susan has a flip phone and she doesn't know how to get the photos off of it and onto her computer. Leo says that flip phones weren't really designed to be as "smart" as like an iPhone, and company stores aren't really invested enough to help her.
Leo recommends going to a third party cell phone store. They'll have the tools to help her. There is a third party software called BitPim, but it's not very easy to use. She would need a special cable as well.
Veronica says that being in Alaska, mobile service is limited to Verizon or AT&T. Her contract is up and she's trying to decide if she should get a smartphone. Leo says it depends on LTE coverage where she is. Ask your friends and neighbors what they use and if they like it. Paying for data would be an additional monthly cost. There's no need to succumb to the pressure of getting a smart phone if she doesn't need it.
Jerry is looking to get a new mobile phone but he doesn't really need a smart phone. Leo says what Jerry is looking for is a "feature phone." It just makes phone calls. The chatroom says that Verizon Wireless offers the Revere for $50.
Emily has a Sanyo Katana DLX flip phone, but it didn't come with a car charger. She's wondering if car chargers for those older phones are universal. Leo says they are not. Those older Sanyos have a specific Sanyo connector that is not like any of the others.
Rob would like to find a phone that has a physical keyboard on it. But he doesn't want a smartphone. Leo says there are standard feature phones out there, but Leo says that he doesn't know one that has a physical keyboard.
The Chatroom says that the Blackberry Passport is a good one. And it's likely that Rob will be able to get one rather cheap since Blackberry really isn't all that popular of late.