Annette recently updated to Windows 10, but now she has to boot up twice in order for the computer to completely boot up. Leo says there could be many reasons for a halted boot. External devices are the easiest things. Turn off Windows Fast Boot. It's a terrible feature that doesn't really speed up your computer. But what it implies is that your computer isn't warm enough when it boots up the first time, and so it stalls. This can happen with older computers. It can also be a sign of your hard drive failing. A new hard drive will solve it, and Leo recommends a solid-state drive (SSD).
failing hard drives
Tom has a Lenovo Yoga 910, but he's getting a boot-up failure message. After trying a few times, it will boot up. Leo suspects that the hard drive is starting to fail. It's a typical problem with spinning drives. It could be that the head is sticking, a power supply problem, or that when the hard drive heats up, it starts to work as usual. Leo advises backing up your data, just in case. Easy fi: replace the hard drive.
Mike has a Western Digital hard drive. But it keeps disconnecting and he has to run check disk to get it to appear again. Leo says that's a clear sign that the drive is beginning to fail. You could run SpinRite to recover the drive, sure, but it's cheaper to buy a new one. But if the data is critical, SpinRite can definitely help.
John was using an old XP machine to recover data on a failed hard drive. But when he rebooted the XP machine, it crashed and then came back up with a profile from 5 years ago. Leo says he suspects the current profile is damaged and that points to a failing hard drive. Eventually, it'll stop booting. So time to get a new hard drive. He could run SpinRite on it. But it's $90. Not cheap. But he can run it if he has it already. It would be worth the time to do it.
Get the data off that old hard drive ASAP, and then replace it.
Mark has two Windows 10 computers, and they're both starting to lag, especially when opening apps. Leo says that usually indicates a hard drive issue. The drive is starting to fail, and the computer keeps trying until it gives up. It could also be the app itself causing lag. But generally, it's usually a hard drive issue. Leo suspects if he replaces the hard drive, it'll speed up. Especially if he gets an SSD. Look in the task manager and see what's hogging the processor. It could be Windows is indexing, or it could be malware.
John dual boots with Windows 7 and Windows 10 on separate SSDs. Now the SSDs have died. When he replaced them, his power supply died. Did the hard drives do it? Leo says that the power supply may have contributed to the SSDs dying, but not the other way around. After replacing it, his spinning hard drive has died in less than a year. Leo says that large capacity hard drives can die at any time, and the older they get, the more likely they will. They might not fail, though. But after less than a year, it's odd.
Steven's sister has a 2011 MacBook Pro with a failing hard drive. She hasn't backed it up either, and there's a lot of pictures that they want to save before the hard drive goes belly up. Leo says it's good news that the computer can still see the drive and it can be mounted. The drive may be a little "messed up" and it can't read or record the data reliably. Unfortunately, in the Mac world, there aren't many good disc utilities.
Louis downloaded something and now he can't do anything when he boots up. Leo believes that the computer's hard drive is failing and that's what is causing the computer to stall on boot up. Especially considering it's an old XP machine. Given the issues Louis is having, it's unlikely from something that Louis installed. Leo says it's not really worth fixing.
Dale is having issues with his Windows Vista PC where programs will just stop running. He gets a time out message that the program is not responding. Leo has a hunch that the program is just running really, really slow and it's likely the hard drive is getting flakey. Leo advises backing up the data and replacing the drive. Leo recommends going with a solid state hard drive. They're getting less expensive now and it'll be far faster. Then he can use a spinning drive for his data.