Exploding batteries

Sam Abuelsamid ... Hybrid-ed

Episode 1621

Sam wanted to address a question from last weekend, about an early model Honda Hybrid. Sam says that most hybrids can go the entire lifespan of the vehicle without having to replace the battery.  As for safety, Sam says that the battery is really small in a hybrid and as such, not only catch fire less often but aren't really that dangerous. The gas tank is more dangerous. But if the battery gets punctured, it could catch fire. 

What should I do if my phone battery bulges?

Samsung Galaxy S6 Edge

Episode 1492

Ryan from Anaheim, CA

Ryan sent his mobile phone to Samsung to have a swollen battery replaced. They had the phone for a month. Ryan is a super Samsung customer and the company wants to keep people like him happy. But more than that, if a bulging battery gets compromised, it could catch fire and explode. So there's a definite safety issue, and Samsung learned that the hard way with the Note 7.

Why can't I get Samsung to replace my expanding battery?

Samsung Galaxy S7

Episode 1481

Ryan from Anaheim, CA

Ryan has been having trouble with his Samsung Galaxy phone. He keeps sending it in because of an expanding lithium ion battery and they keep returning it unfixed. Leo says that Samsung knows painfully well the dangers of expanding batteries. Since Ryan wasn't the original owner, Samsung exploited that loop hole because that indicated there was no warranty to extend. But he told Samsung he spoke to Leo and they offered a replacement, which is a good thing.