Bob bought a new Epson EcoTank printer. His old WorkForce printer got an error code 0X97 and he can't clear it. Leo says error codes are really the domain of Epson and they have good solid tech support. Could it be a corrupted file? Leo says it's unlikely to be the computer. It's more likely an internal printer issue. The chatroom says it's an internal hardware error.
Bob upgraded to Windows 10 and now he's getting low memory errors when he browses. Leo says that when a program gives you an error message, it's almost always wrong and worthless to the user. Those are remnants of debugging when writing the software. So all to often, you can ignore them. But they're annoying to deal with. Browsers do store images in the cache and you can clear the cache. But what you want to do is reset your browser.
Tim has been getting a strange application error code in Skype and he doesn't know what it means. Leo says that those error codes are only understood by the guy who wrote the software and are largely useless to the user. Likely what has happened is a driver has crashed or is corrupted. Leo recommends uninstalling Skype and reinstalling. That will give him a fresh start in the app and reconnect anything that has been corrupted.