Debbie has an old HP Photosmart printer and she wants to print some images. Leo says that most printers are wireless now and she can print over Wi-Fi through iOS and Google. She also wants an all-in-one that can also fax. Leo says faxing is dying out these days. She can take a picture or PDF and email it. It's a much simpler process.
David has a color photo printer, but he can't figure out how to get it to just print in black and white. Leo says it's in the printer settings. When he prints, he'll see a printer window and he'll want to go into the advanced printer settings and select "monochrome," "greyscale," or print in "black and white."
Jeff's laptop is over 10 years old and he's ready to finally get rid of it. But there's so many choices for replacing it. Leo says it's important to think about anything out of the ordinary or unusual he'd want to do with it. If he has a specific software package that requires a certain operating system, that could help make the decision. Should he get Windows 7? Leo says that some machines come with Windows 7, including some from Dell. But Windows 8.1 is the current version and even though people hate it, it's the OS moving forward.