Mitzy has a problem with her Epson Perfection 1260 scanner and their recently bought Windows 10 computer. They just won't work together. Epson says that the model isn't supported by Windows 10. Leo says that the Windows 8 64 bit drivers may actually work. It's at least worth a try. Epson also has a scanner driver and scan utility for that model. Mitzy can also run the scanning program in Compatability Mode, which could make it work.
Susan says that private companies like Facebook and Twitter can censor speech if it's violent. Leo agrees. But the larger question is, just how much power does big tech wield? It's a LOT, and it rightly has people concerned. It's reasonable to ask if we've given companies like Facebook and Twitter too much power, even when they use it properly.
Dave has an Epson Inkjet printer, and he constantly has to clean the ink that has dried out of the printer's head. Leo says that inkjets aren't really good for people that only print occasionally. And the routing to clean out the clogs wastes a LOT of ink in the process. So a laser is a much better option. Leo got an inexpensive Brother Laser printer.
Rick is calling about his Epson Workforce EW750. After 3 months, it stopped being available in Windows. Listed as "offline." He updated the drivers and re-added it, but it won't stop reading as offline. Leo says that's a call to Epson. Leo says that Epson printers will "expire." They just stop working: preprogrammed obsolescence. And since Rick bought two of them five years ago and kept one in reserve, it's unfortunate. Call Epson and see what they can do to get it back online.
Thomas recently performed a walk across America and wrote a book while he did it. Now he wants to know what's the best video projector for his next project. Leo says that there's a lot of choices out there with a price range of $200-20,000. Leo says a laser projector is the best option. They'll be a little more expensive, but he won't be changing bulbs. Epson makes an excellent one for under $1,000. The Epson Home Cinema 1060 is around $650. The EF100 has streaming built-in. $999.
Tom wants to know what's the fastest way to scan photos. Leo says that the Epson Fast Photo will scan 1 photo per second, but at $600, it's expensive. Leo recommends using a digital camera and an easel and just take a picture of those photos. He can get through them pretty quickly that way. The other option is to go with ScanCafe. They will send a box to fill and send back.
Chuck can't get his air printer to work wirelessly. He can't print from the iPhone or iPad. But he can print from his Mac. Leo says that Chuck's Macs are printing straight over WiFi, not via AirPrint. That's why they can work. Go to the printer options page and make sure it isn't printing to the old printer. Also look to see if the mobile devices can "see" the printer. If it doesn't, then it can't print. So it's likely an issue with the Epson's Wifi settings. Check-in there and look to see if it's AirPrint enabled.
Steve has an Epson all in one printer, and recently it's started to print lighter and lighter, making it steadily unreadable. Leo says that the heads are clogged, preventing ink from getting through the head to the page. He cleaned the heads with a video he saw on YouTube, and now it won't print at all. Leo says that printers are always being problematic. He recommends calling Epson and see if there's a replacement head assembly. It may be cheaper than buying a new printer. The problem with all inkjets is that if they aren't used regularly, the ink in the heads dry and clog.
Randy got an Epson 2750, but he can't get it to print in color. Leo says that Epson will do a few nozzle cleans, before running a thorough nozzle clean. It'll take up a good portion of ink, but with the EcoTanks, you have plenty. Leo says that Inkjets tend to clog when not used regularly. Epson says that they coat their heads with a special coating to prevent clogging, but if you rarely use color printing, even with that, the printer will clog up due to dried ink in the head. It's just the nature of inkJet printing. So if you don't print at least once a week, maybe an inkjet isn't for you.
Caller is having network issues with his Windows computer and a minport driver via bluetooth. Leo says that BLuetooth is notorious for dropping out, forcing you to reconnect regularly. But since he's using the Epson EcoTank, he can connect via WiFi, and that's far better.