Dan wants to encrypt all his data, so nobody can ever see it once he's gone. He already uses VeriCrypt and BitLocker. But he also has DVDs with image files and he wants to encrypt them. ISOs? Leo says that Dan can create ISOs of his DVD data. You import the data onto your hard drive and then destroy the DVD. Then you can encrypt the files using VeriCrypt or BitLocker the hard drive.
Melissa has an LG Stylo 5 mobile phone and the phone has been locked down after she inputs a pin code into it. Now she has forgotten the pin and only has 30 tries to get back in. Leo says that worst case, the phone will erase back to factory defaults. So she won't lose the phone itself. But there's data she doesn't want to lose. Can LG get the data off?
Wifi router setup: Change the password. Turn off WAN Administration (so bad guys can't log into your router). Turn off UPnP (an Xbox technology that is less useful on most routers). Turn On WPA2 encryption (or WPA3 if present) for a password requirement. Turn on automatic firmware updates, or check up monthly for the latest firmware. A security flaw in your router would be a big problem!
Joe wants to know if the personal vault feature of OneDrive is easier to use. He's copied and pasted folders into it and finds now that there are duplicates. Leo says that Microsoft apps save things to backup by default. Also, personal vault is encrypted for your security. It won't automatically sync from multiple places, just that my documents folder. Plus, you'd have to unlock it every time you need access.
Charles wants to encrypt his email communications. How can he do that? Leo says that your email can go through dozens of servers before getting to the person you addressed it to. And everyone along the way can read it unless it's encrypted. It's more like a postcard, but without federal privacy protection. PGP (Pretty Good Protection) uses public-key cryptography, which has two different keys. One public, and one private. Only you can encrypt with the private key, while the public key is used to verify and open the email. You can give the public key to anyone.
Larry is looking for a bitlocker type program for his Mac. Leo says that Mac has its own encryption built-in called FileOS. But if you want to encrypt a USB key, then a third-party app may be a better option. Samsung sells large portable SSDs in 1 and 2TB that come with the encryption included for both Windows and Mac. It's built-in. VeraCrypt is another. And it's free.
Rene wants to know if she can use a VPN to keep herself safe and still log into sites like Facebook. Leo says that a VPN is an encrypted tunnel for your traffic that masks your data as you use it. You should be able to still log in, but some sites don't support it. How about using an airport WiFi with a VPN. Leo says that's a very good place to use a VPN, but he generally doesn't use public wifi, especially in an airport. And you NEVER want to do banking or eCommerce on one.
Mary recently installed an SSD into her computer, as well as Bitlocker. Now she's getting a blue screen of death. So she started over, without Bitlocker, and got a BSOD again. Sandisk told her to update her laptop BIOS, and that worked. But Sandisk also said not to put encryption on an SSD. Leo says he encrypts every SSD drive. His phone is encrypted and they are SSDs. In fact, Windows Pro has Bitlocker built-in! And some turn on Bitlocker at the factory. So Mary is fine to use it, as long as she doesn't lose her password.
Mike resurrected an old computer to look through some old floppies, but they're password protected and he can't remember the password. Leo says that if Mike can figure out how he password protected it, that could give him a clue. But floppy disks weren't normally password protected. So it's an odd thing for a password pop up to happen. It may be possible to examine the disk using a Linux computer. That could lead to being able to read it. But not for very much longer, as Linux will not support floppies moving forward.
Nancy has T1 drive encryption on her Samsung 1TB hard drive, but she can't see it on her laptop. Leo says she has to install special drivers that will modify the OS to encrypt the hard drive. But Leo doesn't like a third party having that kind of control. Since she had it on her old hard drive, she is aware and still has the password. So she'll have to re-download the software from Samsung. She can get it here.