email

Why Can't I Get My Gmail With Outlook?

Gmail

Episode 1786

Thomas from Tustin, California

Thomas is having trouble getting an email from Gmail through Outlook. Leo says he will have to be sure that IMAP is turned on in the Outlook settings. Here's a technote on what to do - https://support.google.com/mail/answer/7126229?hl=en. Leo also recommends going with FastMail. He'll have to pay for it, but it has additional features that make it worth the money. 

What's a Good Email Alternative?

Gmail

Episode 1783

Herb from Rancho Santa Fe, CA

Herb has been having issues with one of his AT&T email accounts just stopped working in Apple Mail, and he had to spend hours to fix it. AT&T uses Yahoo mail, and it's going through a bad patch right now.  What are his alternatives for a new email client? Leo says that Gmail is a great free email client that will also let you keep your existing email at AT&T and go get it from time to time. Gmail also has great spam filters. You can also get a third-party app called Spam Sieve to filter out spam before it gets to your mailbox. 

Why am I Getting Spam When the Address Isn't Mine?

Gmail

Episode 1770

Bruce from Phoenix, AZ

Bruce keeps getting spam but the email address they are using isn't his. What gives? Leo says that spammers can "spoof" the address in the to and from settings, but it's likely a BCC of Bruce's email address that is causing it. He can't see the BCC, so he keeps getting it. But he may be able to filter out all those addresses through Gmail. Also, be sure not to open those emails. They could be potentially dangerous. He can block them, but it's like playing whack-a-mole. Eventually, they'll move on to another target.

How do I delete my Google account?

Gmail

Episode 1765

Diane from Chicago, IL

Diane says that she has multiple Gmail accounts. She'd like to remove one. Leo says to go to that account and log out. Once she logs out, it won't be available. You can also remove it. Click on the picture and then manage the account. Once there, you can select delete or disconnect the account. You could also sign out of all accounts and then sign in to the account you want.

Why Can't I Check Email in Windows?

AOL

Episode 1750

Kirk from Phoenix, AZ

Kurt has a three-year-old Dell XPS laptop that he calls a "marvelous" computer. But he's been having trouble lately after a recent update and Microsoft Outlook. He waited to update to make sure that the updates were OK. 2004, for instance, was a nasty update. 20H2 has been a good one, but Kurt had to update 2004 before updating. But now he's getting send/receive errors requiring reinserting passwords for AOL, even though LastPass does it. Leo says that there are two servers he uses for checking email ... inbound and outbound. SMTP servers (outbound) will require a different port.

Why Can I Not Delete This Email?

Mail

Episode 1739

Greg from Cardiff By the Sea, CA

Greg has email messages that he can't throw away. When he tries to trash it, he gets an error message. He's using Apple Mail. Leo says the message is actually deleted, but the entry is persisting for some reason. Within the mail app, select the mailbox in question and rebuild it. It will rescan the database and rebuild the index. Here's how - https://support.apple.com/guide/mail/rebuild-mailboxes-mlhlp1227/mac

How do I set up my own dedicated email for free?

Gmail

Episode 1736

John from St. Petersberg, FL

John bought a new domain name and wants to set up an email. How can he do it for free? Leo recommends going with Gmail. It's a great free service with excellent spam filtering. Microsoft's Outlook mail is also good. Then, you can tell your domain DNS listing to send an email that comes for you to that email service. In the settings for the domain name, there will be DNS settings and one will be for email. That's where you will input the forwarding address for your email. It's also called the MX setting.

Have I Been Scammed?

Thunderbird

Episode 1733

Bill from La Jolla, CA

Bill thinks his network has been infected because his email won't let him send anymore. It's completely missing. Leo says to make sure the SEND port is correctly configured in the email client (in this case Thunderbird). It's the SMTP server and it usually runs port 587. The scam came from "Spectrum" and "Thunderbird Help" that said he was having a driver issue. Leo says that's a scam. Email doesn't use drivers. It just uses an internet connection.

Why Don't Notifications Work In Youtube Anymore?

YouTube

Episode 1725

John from West LA, CA

John doesn't get notifications from YouTube anymore, even though he selects the notification bell on the channel. Leo says to check YouTube settings to make sure that notification settings are turned on. Make sure email is turned on in your preferences. Check the spam folder to see if they're getting routed into spam from the inbox. Also, select PUSH.