Diego bought a service manual online for his car and he's having issues opening it through the browser. Leo says EDGE should be able to open PDF files, and it should be on the computer already. But when Diego does that, the CD freezes. Leo says it could be copy-protected, and that could be causing the problem. If he can get it off the CD, that would help. But they may have coded it in such a way that he can only open it through Internet Explorer due to copy protection. But Microsoft has killed Internet Explorer now. So Diego may be stuck.
Ann has an old Vista computer but she can't get online to it. Leo says you shouldn't be online with a Vista computer because Microsoft stopped supporting it in 2019. The computer Ann has is over ten years old and as such, it's a security risk to get online with it anyway. So Leo recommends keeping it as an offline machine and get a Chromebook for all your online activities.
Penny scanned her computer with Windows Defender in the hopes that the popups would stop in EDGE. But they haven't. She keeps getting a message that she has a trojan. Leo says it's likely a "phishing scam" where it attempts to get you to click on a link and get you to renew McAfee. Leo says there's likely an "add-on" in her settings that Penny needs to remove. Click on three dots in the upper right of EDGE, then settings-> More -> EDGE extensions. Then select REMOVE to any extension you don't want.
Now that EDGE has replaced Internet Explorer as Microsoft's default browser, the company has announced a new Kids mode that can be turned on in the settings. There are two modes based on age .... 5-8, and 9-12, which can whitelist various websites and block others. Leo says that whitelisting will help parents to prevent their kids from going to sites they don't want them to visit. If a kid wants to go to a page that's not on the White List, a parent can be asked for permission.
Brian switched to Edge, and he can't create Icons for his shortcuts. He tried going back to Internet Explorer and he can't do it now there either. Known as Favicons, they are favorite icons for your favorite shortcuts. But recently, favicon creation has become more complicated due to sizes, bit rate, color depth, extensions, etc. But it's also gotten easier with online favicon generators. But if the website doesn't have a favicon, you end up with just an icon based on your browser.
If you are a Windows 10 user and browsing the web, you should stop using Internet Explorer. At least if you're not forced to for work reasons. It is outdated and insecure at this point, but luckily there is a much better alternative by Microsoft. Their "Edge" browser can import your settings/bookmarks from IE and provide more security. It is also much faster than Internet Explorer and behaves much like Google's Chrome browser. You can read PDFs in Edge built-in, instead of using Adobe Reader.
Peter got a Windows 7 update to an EDGE browser this week. Didn't they stop developing Win7? Leo says that they have, and he'll notice that there were no security updates, which is even more vital. But Microsoft seems to have a vested interest in updating EDGE, rather than the security of the OS. But sometimes there are flaws in browsers which require an update, and that may be the case here. Leo recommends Peter update to Windows 10. It's free to do so.
Steve has upgraded an older Toshiba Satellite to Windows 10, but he lost his favorites when he updated. Leo suspects that the favorites are still in Windows Explorer, but EDGE is the dominant browser in Windows 10 and probably didn't bring them over. But you can open Explorer using the Windows key and if they are there, you can export them into EDGE.
Larry is finding that every time he removes a program from his computer, his default apps get reset. What gives? Leo says that Microsoft may be trying to get Larry to use EDGE as a default. It could also be Microsoft's attempt to protect your computer's database by erring on the side of caution. There is a way to prevent it. Over at SuperUSer.com, there's a way to do it with REGEDIT. That's scary though.
Jim is running Windows 10 with an old Apple Airport. He's been dealing with a lot of buffering and connections that time out when he clicks on links in Chrome. Is it the router? Leo says it probably isn't. It's most likely a problem with the Windows File Association Database. It can't seem to find the file it's looking for. Leo says to reset the file associations in the basic Control Panel. It's in the app section under "Default Programs." It will also reset his default browser back to Edge, so he'll have to redo his default browser setting as well.