Edge

Why did I lose my favorites when I updated to Windows 10?

Windows 10

Episode 1664

Steve from Jackson, CA

Steve has upgraded an older Toshiba Satellite to Windows 10, but he lost his favorites when he updated. Leo suspects that the favorites are still in Windows Explorer, but EDGE is the dominant browser in Windows 10 and probably didn't bring them over. But you can open Explorer using the Windows key and if they are there, you can export them into EDGE. 

Why does my browser keep resetting?

Microsoft Edge

Episode 1658

Larry from San Francisco, CA

Larry is finding that every time he removes a program from his computer, his default apps get reset. What gives? Leo says that Microsoft may be trying to get Larry to use EDGE as a default. It could also be Microsoft's attempt to protect your computer's database by erring on the side of caution. There is a way to prevent it. Over at SuperUSer.com, there's a way to do it with REGEDIT. That's scary though.

Why am I having problems clicking on links in Chrome?

Google Chrome

Episode 1394

Jim from La Habra, CA

Jim is running Windows 10 with an old Apple Airport. He's been dealing with a lot of buffering and connections that time out when he clicks on links in Chrome. Is it the router? Leo says it probably isn't. It's most likely a problem with the Windows File Association Database. It can't seem to find the file it's looking for. Leo says to reset the file associations in the basic Control Panel. It's in the app section under "Default Programs." It will also reset his default browser back to Edge, so he'll have to redo his default browser setting as well.

Why can't I stream video in the Edge browser?

Episode 1320

Raymond from Tennessee

Raymond usually watches the TWiT network on his Mac. He tried watching it on Windows 10 with Edge and it buffers a lot. It works fine in Chrome, though. Leo says that Edge is likely the issue then, and it's because Edge isn't really ready to be used. It may also be that the quality of the stream is too high for his PC to keep up. On YouTube, he can step up the quality manually.

Why can't I print from the browser in Windows 10?

Episode 1216

Sonya from Riverside, CA

Sonya updated to Windows 10, and now she can't print from Yahoo Mail. Leo says that there seems to be a disconnect with the web browser. It could be that the Yahoo print manager doesn't support the Edge browser. Microsoft shipped Windows 10 with two browsers -- Edge and Internet Explorer. The Blue 'E' is actually Edge now, and Leo says it was shipped prematurely to grab the back to school market for search.

Should I buy the Samsung Galaxy Note IV Edge?

Samsung Galaxy Note Edge

Episode 1185

Robert from Greensboro, NC

Dave loves his Samsung Galaxy Note II, but he's looking to upgrade. Leo says that he should get the Galaxy Note IV. It has a great camera and nice screen. Should he get the Galaxy Note Edge? Leo says the Edge is kind of gimmicky. Some people like it and he likes the look of the S6 Edge, but the Note IV Edge is completely different with a separate screen. Leo says it's not worth the extra $100 for it, that's for sure.

T-Mobile Announces Jump Program, Other Companies Follow Suit

Episode 997

T-Mobile has announced the "Jump" program, which would allow T-Mobile subscribers to jump to a new phone after just six months with no penalty. Users will continue to pay the monthly fee and hand in their old phone to exchange for a new phone.

Almost instantly, AT&T and Verizon both announced their own upgrade plans -- "Next" and "Edge" respectively. Leo says that the upgrade programs are just not worth it because you end up paying fees for the priviledge every month. It ends up being over $1000 more. Leo thinks users are better off just buying an unlocked phone.