EaseUS

Why Won't iDrive Back Up My Encrypted Files?

VeraCrypt

Episode 1818

Gary from Cheektowaga, NY

Gary wants a program to encrypt his individual files. He's using EaseUS File encrypter, but his iDrive backup won't back them up. Leo says a number of programs will Encrypt before he backs them up. So it sounds like EaseUS may use a backup that doesn't give iDrive permissions to backup. That's likely where the hangup is. Leo recommends using VeraCrypt.

How can I make recovery disks for Windows 10?

Episode 1213

Larry from Petaluma, CA

Larry has a new Dell desktop with Windows 10. He wants to know how to create a recovery backup. It fails every time when he writes it to USB. He asked Dell, but they say they can't because they don't have recovery disks yet.

Leo says it could be as easy as a bad or unsupported thumb drive. He should try a different thumb drive. If that doesn't work, a third party utility like the EaseUS Windows 10 Migration Utility will do the job.