John bought a DVD player and the DVDs just aren't playing right. So he returned it and got another but he's having issues with that one as well. Leo says that if John is playing off the analog component cable, then it's likely he's dealing with copy protection and the TV isn't supporting the analog hole. Leo says to look on the back of the TV and choose the best quality connector. Ideally, HDMI is the way to go. Component will work as well, but he just needs the right cables.
Pat has about 200 VHS tapes and 8 Tracks that she wants to digitize. Leo says that there's probably a good chance that many of the tapes will be so degraded, they'll be unwatchable. She could convert them or pay to have someone to convert them, but why bother when most of what Pat has recorded off the cable box is now available to stream from Netflix or Amazon Prime? That would require an internet connection and a Roku box though, or better yet, she could get an iPad. It also may just be cheaper to buy the movies you've recorded on DVD.
James works in the film industry and is concerned that hard drives will be going away because of reliance on the cloud. He needs them for archiving purposes. Leo says that the cloud uses hard drives for storage. They may become more expensive, but they won't be going away anytime soon.
Richard has a lot of DVDs and he wants to get them onto his Samsung Galaxy Note II. Leo says Richard needs to "rip" them. Slysoft has a utility, which can bypass the copy protection so he can rip them, but it isn't free. Handbrake with VLC is the best way to do it for free. Once Richard has the video on his computer, he can sync it to his phone.
Leo says Josh would need to get a USB SuperDrive to read the DVD. Then, use a DVD ripping program called Handbrake and VLC Media Player. Both work together to rip and encode the DVD files to a format that will work on his Macbook Air. It works great for DVDs. Blu-rays though are much harder. Of course, Leo recommends doing this only for movies he already owns.
Shelley is ripping her DVDs using WinX DVD Ripper. It plays fine on her PC, but when she burns it in Roxio, there's no audio. Leo says that her settings in Roxio is likely the issue. Leo advises burning in the MPEG2 format instead, with AC3 for audio. It needs to be in that format for the DVD to play correctly.
Dutch bought a Panasonic VHS to DVD burner, but it won't play on any other DVD players. Leo says that's because Dutch made a multi-session DVD. Or, it could be that he forgot to finalize the DVD. It also could be a different type of DVD, such as DVD-RAM, which could confuse a normal DVD player.