David had to buy a new computer. He put dropbox on it, but now it's "barking" at him to buy more space. So he deleted some files, but dropbox also deleted them from his computer! What? Leo says that Dropbox really isn't a backup solution. It's a file syncing solution. That's why you only get 2GB for free. The reason why they delete it from the computer is that DropBox works through Sync, so it can match the files you have on dropbox and the computer.
Cavot has been using DropBox for years and wants to know how he can easily transfer 2-3TB of data to a new service, like iDrive. Leo says that iDrive is a backup service, while DropBox is a file sharing and syncing solution. And not a great one at that. The problem is that DropBox also syncs deletions, so if you delete it off your hard drive, it'll delete it off dropbox. You can ask iDrive to send you a hard drive which you can then download the data and then send it directly to iDrive.
Matthew wants to know if DropBox is secure. Leo says that DropBox encrypts data to protect it, but they also hold the encryption keys. Still, it's pretty affordable. And if users are worried about them having encryption keys, they can encrypt their data before uploading to DropBox. There are also three different levels of permissions for sharing, so that adds to security. Leo also recommends Google Drive.
Diane hears that Google Photos is going to end on January 5th. Leo says that's not accurate. Google Photos will be ending their free unlimited photo storage on June 1st. However, until then, you can store unlimited photos that will remain free forever. After that, the 15GB limit will apply to any new photos, music, all your docs, and email. But Google's pay tier is pretty affordable if you need more space.
There are other options like Shutterfly and Amazon Prime.
Kevin wants to know about getting his data into the cloud. Leo recommends starting with DropBox. But if he has GMail, he already has 15GB of Google Drive for free. Amazon Prime also backs up photos and videos for free.
Maria wants to know how to back up her recordings on her computer, so she can see them on her phone. Rich says that Dropbox is probably the best option. She can drag it into a folder on her desktop and it will appear on the Dropbox app on her phone. She can also do it with Google Drive or iTunes. If she is fine with paying money, WALTR is a decent alternative.
The caller wants to know if backing up data to DropBox is secure? He's worried that backup companies have access to his sensitive data. Leo says he can encrypt the data, and he alone has the keys to that. So if he loses it, he's out of luck. DropBox will accept secure encrypted data. If he's looking for a cloud-based encryption backup option, SpiderOak is an option, though it's a bit clunky. VeraCrypt is another.
Roy uses Google Drive and DropBox, but he's having issues with syncing folders to his other services. Leo says to check which folders are synced in the settings. He can also look at a third party service like ODrive. It will do all the syncing and will even merge all of his backup options except for Apple iCloud. He can also use a network attached storage device, which will also have a sync utility.
David works with about ten other people in a small company, and they all share files using DropBox. They're getting conflicts, however with certain database files that they have stored on DropBox. Leo says if he has two programs accessing the same file at once, they will have problems. David wants to set up a VPN, and he was able to configure Hamachi. Leo says this won't fix the fundamental problem, though — it has to support record locking. David says that Microsoft Access supports locking, but it doesn't work with DropBox because people are accessing the file on their local systems.