drivers

Why does Windows change my drivers?

Windows 10

Episode 1672

James from Parkersburg, West Virginia

James has an issue where Windows will boot up with the wrong drivers after a feature update. Leo says that during an update, Windows will select what it thinks is the best driver for your hardware. Even if you prefer to use the manufacturer drivers if you built the computer yourself, you're going to need to update your drivers from the manufacturer, and they may not have updated it yet for the latest feature update. So check every once in a while for all the latest drivers.

Why doesn't WiFi work with my Linux Distro?

popOS

Episode 1668

Dave from Twin Falls, Idaho

Dave installed Ubuntu Linux on the HP Stream and now he's having issues with WiFi. Leo says that HP probably didn't make drivers available for Linux, and so the community needs to figure that out. So chances are, there isn't a specific driver for the particular WiFi chip that his Stream uses. Leo recommends trying another version of Linux called POPOS by System 76. It's very similar to Ubuntu, but it has far more drivers available.

Where Can I Buy a Domain?

Hover

Episode 1667

Navy from Chicago, IL

Navy wants to register a domain. What's a good site to do that? Leo says that (TWiT Sponsor) Hover is a good place. He has most of his domains registered there. One thing though, the pricing of domains has changed. They used to be about $10 a year, by the creators of domain extensions have started to charge more for their custom domains. Another good option is Google Domains. He can get a domain for about $12 a year. The chatroom says that Cloudflare has cost pricing for registration/renewal.

How Can I Find Drivers for an Old Laptop?

 ACER Aspire

Episode 1618

John from Ohio

John's first computer was an ACER Aspire laptop. He wants to upgrade his operating system, but he isn't sure if it's 64 bit or 32 bit. Leo says that Intel was using 64-bit architecture long before everything moved from 32 bit, so he'll likely have it. But John is having trouble finding drivers. Leo says that companies that stop development often don't offer those drivers online, so many driver archives have sprung up. But often users don't get what they think they are getting. And Microsoft usually stops writing security updates for old computers, making them a security threat online.

Why Won't My Fingerprint Reader Work After WIndows Update?

Fingerprint Reader on Laptop

Episode 1607

Andrew from Riverside, CA

Andrew got burned by the MicroSD counterfeit cards that Chris Marquardt talked about here. Leo says that Andrew bought them on Amazon and he says that Amazon has got to start vetting these vendors to make sure they aren't selling counterfeit or bogus SD cards. The important thing to remember though is "if it sounds too good to be true, it often is." Caviat Emptor.

How Can I Turn Off Memory Dump When My PC Crashes?

Windows 10 Laptop

Episode 1605

John from Los Angeles, CA

John records music on his laptop, but his software is crashing a lot. When it crashes, it compiles error data for a long time. Can he turn that off? Leo says that John has a 64GB of RAM and that can take a long time. You should be able to turn off the memory dump in the system and security under "advanced." Hit the Windows Key and type startup and recovery. Windows+X select system, advanced, startup, and recovery, then you can turn off the memory dump. Select NONE.  But Leo also says that if it's crashing, it could be that your drivers are corrupted.

How can I delete and reinstall a bad driver for my trackpad?

Windows 10

Episode 1601

Al from North Florida, Florida

Al has lost control of the synaptic of his trackpad with Windows. He disabled it, and then uninstalled it. But Windows reinstalled it and it's crashing. Leo says that Windows isn't installing a new driver, it's re-enabling the old corrupted one. R/C the trackpad, go to properties and delete the driver. That will force Windows to download a new driver and install it. You can also go to the Toshiba site, which makes that trackpad, and download the driver directly. Then reinstall it. 

What is a Blue Frowny Face in Windows 10?

BSOD

Episode 1598

Ben from Los Angeles, CA

Ben is getting a "blue frowning face," which Leo says is the new bluescreen of death. Leo says it's likely a hardware or driver issue. Modern operating systems don't BSOD when an app crashes anymore. But low-level errors like drivers or hardware will cause it. If it's just doing it when he's doing nothing, it could mean a failing power supply. Also, make sure the drivers are up to date.