James has an issue where Windows will boot up with the wrong drivers after a feature update. Leo says that during an update, Windows will select what it thinks is the best driver for your hardware. Even if you prefer to use the manufacturer drivers if you built the computer yourself, you're going to need to update your drivers from the manufacturer, and they may not have updated it yet for the latest feature update. So check every once in a while for all the latest drivers.
Sometimes you may notice your Windows personal computer freezing or in stubborn hibernation. Windows has a hidden keyboard shortcut that can help restart video drivers in case of such an occurrence. You might need four fingers though!
Dave installed Ubuntu Linux on the HP Stream and now he's having issues with WiFi. Leo says that HP probably didn't make drivers available for Linux, and so the community needs to figure that out. So chances are, there isn't a specific driver for the particular WiFi chip that his Stream uses. Leo recommends trying another version of Linux called POPOS by System 76. It's very similar to Ubuntu, but it has far more drivers available.
Navy wants to register a domain. What's a good site to do that? Leo says that (TWiT Sponsor) Hover is a good place. He has most of his domains registered there. One thing though, the pricing of domains has changed. They used to be about $10 a year, by the creators of domain extensions have started to charge more for their custom domains. Another good option is Google Domains. He can get a domain for about $12 a year. The chatroom says that Cloudflare has cost pricing for registration/renewal.
John's first computer was an ACER Aspire laptop. He wants to upgrade his operating system, but he isn't sure if it's 64 bit or 32 bit. Leo says that Intel was using 64-bit architecture long before everything moved from 32 bit, so he'll likely have it. But John is having trouble finding drivers. Leo says that companies that stop development often don't offer those drivers online, so many driver archives have sprung up. But often users don't get what they think they are getting. And Microsoft usually stops writing security updates for old computers, making them a security threat online.
Andrew got burned by the MicroSD counterfeit cards that Chris Marquardt talked about here. Leo says that Andrew bought them on Amazon and he says that Amazon has got to start vetting these vendors to make sure they aren't selling counterfeit or bogus SD cards. The important thing to remember though is "if it sounds too good to be true, it often is." Caviat Emptor.
John records music on his laptop, but his software is crashing a lot. When it crashes, it compiles error data for a long time. Can he turn that off? Leo says that John has a 64GB of RAM and that can take a long time. You should be able to turn off the memory dump in the system and security under "advanced." Hit the Windows Key and type startup and recovery. Windows+X select system, advanced, startup, and recovery, then you can turn off the memory dump. Select NONE. But Leo also says that if it's crashing, it could be that your drivers are corrupted.
Al has lost control of the synaptic of his trackpad with Windows. He disabled it, and then uninstalled it. But Windows reinstalled it and it's crashing. Leo says that Windows isn't installing a new driver, it's re-enabling the old corrupted one. R/C the trackpad, go to properties and delete the driver. That will force Windows to download a new driver and install it. You can also go to the Toshiba site, which makes that trackpad, and download the driver directly. Then reinstall it.
Ben is getting a "blue frowning face," which Leo says is the new bluescreen of death. Leo says it's likely a hardware or driver issue. Modern operating systems don't BSOD when an app crashes anymore. But low-level errors like drivers or hardware will cause it. If it's just doing it when he's doing nothing, it could mean a failing power supply. Also, make sure the drivers are up to date.
Penny uses a scanner with a sheet feeder with letter and legal paper, but it only scans 8 1/2x11. Leo says that there's a setting in her scanner that will tell the scanner how much to scan. She should see if she can change it.