Neil bought a Helm email server on Leo's advice. He also bought a domain through Hover to use with it. This is a home email service, and the idea is that you put your email on a server that runs in your own house instead of trusting a service like Google to handle it. Neil is wondering how to back the device up. Leo says one of the things he gets for $99 per year is that Helm backs it up over the internet. What's cool is that the contents of the email on the local server is encrypted with a key that only Neil has access to. Helm even provides a secure USB key to decrypt the backups.
Kevin has a domain name and he can't get his registrar to respond to him. Leo says he'll need to contact ICANN. They are the governing body, and there he can submit a dispute demanding that he get his domain back. According to the WHOIS, the company he'll need to contact is Tucows. They are probably the new owners of that registrar.
Lee wants to know how to register his domain and DNS so he knows he owns it. Leo says that ICANN is a non-governmental organization that handles the DNS "phone book." They maintain 13 main DNS name servers, and his domain name needs to be on one of those servers. He'll have to go to a registrar that's been approved by ICANN. GoDaddy is one such registrar, but Leo isn't a fan of it. He prefers Hover. If he wants to change registrars, he can do that. But he'll have to jump through a hoop or two to do it.
Gerald is setting up a website in WordPress and wants to know if he should set it up with a domain name or link to it. Leo says it's a good idea to have his own domain that he can control. From there, he can forward it to his website on WordPress and let them host it, or he can host it himself on his own server. It's not really practical to "roll your own" hosting. Gerald should let WordPress handle the hosting and just have the domain name forward to the website. That won't cost him anything.
Neil wants to be able to merge all his email accounts to one domain that he owns himself. That way he can control his email account without relying on a third party. Leo says that's a good idea. And he can do that without having to run an email server. He can use Gmail to go out and get all his email and aggregate it into a central point. He can also attach the domain name to it, while able to route all his mail into different folders to keep them all organized.
Elliot just bought a domain name for a website he's going to build, and he wants to know how to route his Gmail account through his domain name. Leo says that Gmail offers mail forwarding, and he can just go to Hover and request the email redirection. Then he'll just go into his Gmail settings and look under "Delegation" to make sure it says his domain name in the reply fields.
Gregor wants a custom email address. Does he need a website for that? Leo says no. He'll just need the domain name. Then he can forward all the mail that comes to his custom domain to any email provider he wants. Leo advises going to Hover.com and signing up for his domain name there. He can enter what he'd like and it'll make suggestions of available domain names.
Chris wants to get a domain name for a specific country. Leo says that the international organization called ICANN approves registries and country codes for all domains. Leo suggests Google searching for the domain registry for his country code. Any registrar will work if they support registering the country code he wants.
AmericaRegistry.com is a good place to start. But he may run afoul of laws pertaining to that country. Brazil, for instance, requires a Brazilian tax ID to buy a domain with their country code.
Aiden wants to know if investing in domain names is a good idea. Leo says that domain investing is just a fancy term for domain squatting. Leo doesn't think this is a legit practice. It's also risky as the ICANN can award trademarked domains to the trademark owner for free, leaving him out in the cold. Generic terms can be a risk, but he'd only need one to pay off for it to succeed.
Art wants to register a domain name and be sure that he owns the website. Leo says that is important. He won't want to let a web host register it for him because they could end up owning the domain. Then he'd have to try and pry it from their clutches. So Art should go to a domain registrar first, get his domain and then he can go to a webhost and have them set up his site. This way he will keep the domain ownership.